Jobs at Stee Cambridge College

Job Summary

• The Customer Service Representative serves as the first point of contact for parents, prospective parents, students, visitors, and other stakeholders.
• The role is responsible for delivering exceptional customer service, handling enquiries professionally, promoting the school's services, maintaining positive relationships with clients, and ensuring every interaction reflects the school's values and standards.

Key Responsibilities

• Welcome and attend to all visitors, parents, and prospective parents with professionalism and courtesy.
• Respond promptly to enquiries received through phone calls, emails, WhatsApp, social media, and walk-in visits.
• Provide accurate information about the school's programmes, admission process, fees, policies, facilities, and events.
• Follow up on prospective parents to convert enquiries into successful admissions.
• Maintain an updated database of enquiries, admissions, and customer interactions.
• Coordinate school tours for prospective parents.
• Work closely with the Admissions, Academic, Finance, and HR departments to resolve customer concerns promptly.
• Handle complaints professionally and ensure timely resolution.
• Prepare weekly and monthly customer service and enquiry reports.
• Support admission campaigns, open days, exhibitions, and school marketing activities.
• Ensure the reception and customer service area remains neat, organized, and welcoming.
• Maintain confidentiality of student, parent, and school information.
• Escalate complex issues to the appropriate authority where necessary.
• Assist with administrative duties as assigned by management.
• Build and maintain positive relationships with parents and stakeholders.
• Promote the school's image through excellent communication and service delivery.
• Perform any other duties assigned by Management.

Qualifications

• Bachelor's Degree (B.Sc., B.A., HND or equivalent) from a recognized institution.
• Minimum of 3 years' proven experience in Customer Service, Front Desk, Client Relations, Admissions, or a related role.
• Experience in a school or educational institution is an added advantage.

Required Skills & Competencies:

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship management skills.
• Outstanding customer service orientation.
• Professional appearance and conduct.
• Ability to multitask and work under pressure.
• Strong organizational and time management skills.
• Good conflict resolution and problem-solving abilities.
• Attention to detail and accuracy.
• High level of integrity and confidentiality.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with CRM or school management software is an advantage.

Personal Attributes:

• Friendly and approachable.
• Patient and empathetic.
• Positive attitude.
• Self-motivated.
• Reliable and dependable.
• Well-groomed and professional.
• Strong work ethic.
• Passionate about delivering excellent customer experiences.

Working Hours:

• Full-Time.
• Monday to Friday (and Saturdays where required by the school calendar).
• Additional hours may be required during admissions, school events, and special programmes.

Remuneration
Competitive salary and benefits in line with the school's compensation structure and experience.

go to method of application »

Job Summary

• We are seeking a reliable, safety-conscious, and experienced Driver to provide safe and efficient transportation services for staff, students, management, and school operations.
• The successful candidate will ensure assigned vehicles are properly maintained, comply with all traffic regulations, and represent the school with professionalism at all times.

Key Responsibilities

• Safely transport staff, management, students, and visitors as assigned.
• Ensure punctual pick-up and drop-off according to scheduled routes and appointments.
• Drive defensively and strictly adhere to all traffic laws and road safety regulations.
• Conduct daily vehicle inspections before and after use.
• Maintain the cleanliness, safety, and roadworthiness of assigned vehicles.
• Monitor fuel levels, engine oil, tyres, brake systems, and other essential vehicle components.
• Report vehicle faults, accidents, or maintenance needs promptly.
• Keep accurate records of trips, mileage, fuel consumption, and maintenance.
• Ensure all vehicle documents (licence, insurance, roadworthiness, etc.) remain valid and up to date.
• Assist with loading and unloading of items where necessary.
• Plan routes efficiently to avoid delays.
• Maintain confidentiality and professionalism while transporting management or guests.
• Support school logistics during events, excursions, examinations, and special programmes.
• Perform other transport-related duties as assigned by Management.

Qualifications

• Minimum of SSCE/OND (Higher qualifications are an added advantage).
• Valid Nigerian Driver's Licence.
• Minimum of 5 years' proven driving experience.
• Clean driving record with no history of reckless driving.
• Good knowledge of Lagos roads and traffic regulations.

Preferred Candidate:

• Must reside within Festac Town or nearby areas (preferred).
• Experience driving school buses or executive vehicles is an added advantage.
• Must be physically fit and medically fit to drive.

Required Skills & Competencies:

• Excellent driving skills.
• Good knowledge of Lagos road networks.
• Strong sense of responsibility and punctuality.
• Good communication and interpersonal skills.
• Ability to remain calm under pressure.
• Basic vehicle maintenance knowledge.
• Time management and route planning skills.
• Ability to follow instructions accurately.
• High level of honesty and integrity.

Personal Attributes:

• Professional appearance.
• Polite and respectful.
• Patient and courteous.
• Trustworthy and dependable.
• Safety-conscious.
• Disciplined and responsible.
• Neat and well-groomed.
• Positive attitude and willingness to assist.

Working Hours:

• Full-Time.
• Monday to Friday, with Saturdays and overtime as required by the school calendar and official assignments.

Remuneration

• Competitive salary and benefits, based on qualifications, experience, and the school's salary structure.

go to method of application »

Job Summary

• We are seeking a smart, proactive, and highly organized Office Assistant, a malewho resides in festac town, lagosto the Director to provide administrative and personal support to the Director.
• The successful candidate will ensure the Director's daily activities run smoothly by providing office assistance, coordinating schedules, accompanying the Director to official functions, and maintaining a high level of professionalism and confidentiality.

Key Responsibilities

• Provide administr ative and clerical support to the Director.
• Manage the Director's daily schedule, appointments, meetings, and reminders.
• Accompany and escort the Director to official meetings, events, and other engagements when required.
• Ensure early arrival at venues to support event coordination and logistics.
• Prepare meeting materials, reports, correspondence, and presentations.
• Receive and screen phone calls, emails, and visitors on behalf of the Director.
• Handle confidential information with discretion and professionalism.
• Coordinate travel arrangements, transportation, and event logistics.
• Follow up on assigned tasks to ensure timely completion.
• Organize and maintain office files, records, and documents.
• Run official errands as assigned.
• Maintain a professional office environment.
• Perform any other  duties assigned by the Director.

Qualifications

• Minimum of OND  from a recognized institution.
• 2–3 years' experience in an administrative, executive assistant, or office support role.
• Must reside in  Festac Town or its immediate environs. 

Preferred Candidate:

• Young Male.
• Physically fit and energetic.
• Able to work flexible hours when required.
• Comfortable accompanying the Director on official assignments.

Required Skills & Competencies:

• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• High level of professionalism and integrity.
• Friendly, courteous, and approachable personality.
• Good interpersonal and relationship-building skills.
• Ability to maintain confidentiality.
• Strong attention to detail.
• Ability to work independently and under minimal supervision.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Good problem-solving and multitasking abilities.
• Ability to prioritize tasks effectively.

Personal Attributes:

• Well-groomed with a neat and professional appearance.
• Punctual and dependable.
• Honest and trustworthy.
• Respectful and courteous.
• Confident and emotionally mature.
• Positive attitude with a willingness to learn.
• Calm under pressure.
• Loyal and committed to excellence.

Working Hours:

• Full-Time (Monday–Friday, with occasional Saturdays and after-hours support for official events and engagements).

Remuneration

• Competitive salary and benefits, commensurate with qualifications and experience.