Jobs at Sigma Consult

Responsibilities
Accountable for the smooth running of client’s account. This would involve:

• Work with GH to develop strategic concepts and projects.
• Lead in finalising project activity and budget with client.
• Contribute to client marketing strategy and thinking.
• Communicates the client's goals and represent the client's interests to the team.
• Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
• Support GH to Create and develop opportunities for growing existing business and seek opportunities to expand scope of paid work on account and value-adds to client.
• Knowledge of client opinion leader profiles and stakeholders.
• Demonstrate innovation and creativity beyond client ideas.
• Encourage team members to fulfill their potential and assume responsibility appropriate to their position.
• Ensure Associate Consultant and other Client Service team members have agreed role clarity.
• Other responsibilities may be assigned by the group head

Requirements

• B.Sc / HND in Public Relation, Mass Communication or related field
• 3-5 years experience in client service in a brand or public relations industry
• Preferably Male for gender balance
• Proven experience as a Client Service consultant in a public relations or Media company.
• Experience in PR, Brand, media management
• Proficient in Microsoft office tools.

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Responsibilities

• Ensure optimal running of internet 24 hours a day, 7 days a week
• Setting up new devices and gadgets
• Installing and updating softwares
• Setting up email accounts for new staff
• Provide preventive and corrective maintenance
• Liaising with internet provider (IPNX) to resolve any internet related issues
• Keep computer systems running smoothly and ensure users get the maximum benefit from them
• Install and configure computer hardware operating systems and applications
• monitor and maintain computer systems and network
• Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports
• Repair faults and replace fittings as required
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to call-outs
• Ensure tasks are completed
• Prioritise and manage many open cases at one time
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment.
• Rapidly establish a good working relationship with staff and visiting consultants

Requirements

• B.Sc / HND in Computer Science or Engineering
• 2-4 years experience in IT support
• Proficient in operating systems and Troubleshooting.

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Job Qualifications

• Minimum of MBBS with current practice license
• At least 2 years post NYSC experience