Jobs at 247Foods.ng

Job Description

• We a looking for a dynamic Client Experience Officer who is willing and ready to help deliver a happy customer experience and support our sales team to prioritize customer preferences in the company’s marketing strategy.
• Also, we require a calm personality, with the ability to stay calm under immense pressure.
• He or she would also be responsible for generating B2C sales leads and closing sales enquiries etc.

Responsibilities

• Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience when using its services
• Collaborate with other departments to ensure excellent customer service
• Reach out to customers through technology or in person, communicating to them about the company’s services, and finding out about new services they want the company to offer
• Provide routine report to appropriate company managers and also customers about achievements and improvements planned to address prevalent deficiencies
• Receive and responding to customer service inquiries
• Identify needs/wants of customers
• Make available product brochures for customers and guide them on the use of the website.
• Update details for personal and business clients, such as name and address details
• Provide pricing and delivery information to customers
• Educate customers on deals and promotions the company is offering
• Attend to enquiries and resolve complaints through phone, email, or social media
• Assist with placement of orders, refunds, or necessary exchanges
• Attend to guest of the company.
• Ensure record of payment information, customer balances and other pertinent information such as addresses and phone numbers are properly kept
• Assist in selling products and services
• Utilize computer technology to handle high call volumes
• Regularly compile reports and submit to the management on overall customer satisfaction and customer data base

Requirements

• Minimum of HND / B.Sc
• 1+ years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Proficiency in Microsoft Office, CRM, and sales software programs.
• Good negotiation and problem-solving skills.

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Job Brief:

• We are looking for a Purchasing Assistant to food related order supplies based on our company’s needs.
• Purchasing Assistant responsibilities include researching new vendors, tracking deliveries and updating order records (e.g. dates, invoices and discounts.) If you’re familiar with supply chain procedures and know how to create and translate cost analyses, we’d like to meet you.
• Ultimately, you will be responsible for items purchase and must love going to the local markets and interacting with not very skilled audience.

Responsibilities

• Monitor stock levels and identify purchasing needs
• Run errands for purchasing activities
• Research potential vendors
• Track orders and ensure timely delivery
• Update internal databases with order details (dates, vendors, quantities, discounts)
• Conduct market research to identify pricing trends
• Evaluate offers from vendors and negotiate better prices
• Prepare cost analyses
• Maintain updated records of invoices and contracts
• Follow up with suppliers, as needed, to confirm or change orders
• Liaise with warehouse staff to ensure all products arrive in good condition
• Provide necessary support to ensure right pricing of products on the website

Requirements

• OND, HND, B.Sc in Logistics, Business Administration or relevant field
• Work experience as a Purchasing Assistant, Purchasing Officer or similar role
• Good understanding of supply chain procedures
• Experience in food or FMCG company would be an added advantage
• Knowledge of MS Excel
• Knowledge of market research
• Solid organizational skills.

Salary
N60,000 - N100,000 / month.

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Job Description

• We a looking for a dynamic Customer service Officer who is willing and ready to help deliver a happy customer experience and support our sales team to prioritize customer preferences in the company’s marketing strategy.
• Also, we require a calm personality, with the ability to stay calm under immense pressure. He or she would also be responsible for generating B2C sales leads and closing sales enquiries etc.

Responsibilities

• Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience when using its services
• Collaborate with other departments to ensure excellent customer service
• Reach out to customers through technology or in person, communicating to them about the company’s services, and finding out about new services they want the company to offer
• Provide routine report to appropriate company managers and also customers about achievements and improvements planned to address prevalent deficiencies
• Receive and responding to customer service inquiries
• Identify needs/wants of customers
• Make available product brochures for customers and guide them on the use of the website.
• Update details for personal and business clients, such as name and address details
• Provide pricing and delivery information to customers
• Educate customers on deals and promotions the company is offering
• Attend to enquiries and resolve complaints through phone, email, or social media
• Assist with placement of orders, refunds, or necessary exchanges
• Attend to guest of the company.
• Ensure record of payment information, customer balances and other pertinent information such as addresses and phone numbers are properly kept
• Assist in selling products and services
• Utilize computer technology to handle high call volumes
• Regularly compile reports and submit to the management on overall customer satisfaction and customer data base.

Requirements

• Candidates should possess minimum of OND, HND / B.Sc Degrees
• 1+ years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Proficiency in Microsoft Office, CRM, and sales software programs.
• Good negotiation and problem-solving skills.