Jobs at Fort Knox Group

Job Brief

• We are looking for a Cashier to manage all transactions with customers accurately and efficiently.

Responsibilities

• Manage transactions with customers using cash registers
• Reporting discrepancies between physical counts and documented records
• Receive inventory of all supplies and track each item as it enters and move out.

Requirements

• Candidates should possess an HND / B.Sc Degree in any relevant field.
• Working experience as a Retail Cashier or in a similar role in sales
• Knowledge on inventory management using Excel
• Strong communication and time management skills
• Customer satisfaction-oriented.

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Key Responsibilities

• Install Satellite TV components per company and manufacturer standards.
• Troubleshoot system faults and escalate where necessary.
• ⁠Follow all safety and compliance procedures during installations.
• Provide basic training to end users on Satellite TV usage and maintenance.
• ⁠Document completed work, tools used, and customer feedback.
• Communicate field updates to sales supervisors and team leads.
• Support proper inventory handling and product care.

Requirements

• Minimum of O-Level (WAEC or NECO)and OND/Technical Diploma in Electrical/Electronic Engineering or a related field.
• 1–3 years of proven experience in solar system installation (especially SHS and off-grid projects).
• Familiarity with DC wiring, PV modules, inverters, charge controllers, and battery systems.

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Key Responsibilities

• Execute strategies to complete sales targets and drive primary sales for tiles and other building materials.
• Leverage excellent exposure to and relationships with top real estate project companies in Nigeria to secure new institutional business.
• Demonstrate deep knowledge of the Nigerian building market products and key industry stakeholders.
• Attend industry trade shows and proactively visit project sites to identify and capitalize on sales opportunities.
• Manage planning, reporting, and coordination activities seamlessly with the internal sales team.
• Develop accurate sales reports and forecasting models based on collected market data.
• Effectively understand and communicate complex product details and value propositions to high-level clients.

Qualifications & Skills

• Minimum qualification of a Graduate Degree or HND.
• A minimum of 5 years of relevant experience in sales within the construction or building materials industry.
• Mandatory experience and strong knowledge of the Tiles and Building Materials sector.
• Exceptional Negotiation & Persuasion skills coupled with strong communication and interpersonal abilities.
• Proficiency in MS Office for sales reporting and documentation.

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Requirements

• Preferably SSCE / OND qualifications.
• 1 - 5 years work experience.
• Prior experience in an office setting is a plus.
• Proficient in basic computer skills, including Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking skills.
• Good communication skills.
• Ability to work both independently and as part of a team.

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Duties / Responsibilities

• Coordinate with dispatch for daily appointments
• Carry material and stage for installer at the customer's' premises.
• Guide, coordinate and oversee fellow installers.
• Assist with accessories and device collection from assigned stock pick up point as needed.
• Assist with the completion of tasks within allotted time frame
• Review paperwork with customers where needed.
• Wear all identification, safety and courtesy equipment at all times.
• Educate customers about benefits and up-sell to customers add on sales products
• Educate customers on the features and functionality of installed products
• Test electrical equipment or systems to ensure proper functioning of routers and service.
• At times, crawl into small spaces, work in all climates and remain physically fit.
• Maintain installation tools and equipment in safe working order.
• Assist in the removal and installation of materials in customer’s premises.
• Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries.
• Provide reports of works done with the corresponding time sheet for daily submission.

Requirements

• Minimum of a High School Diploma, trade school Diploma.
• Degree in IT or Engineering (preferred)
• 1-2 years Previous trade experience a plus
• Strong troubleshooting abilities
• splicing and racking abilities
• Managing multiple requests and complexities
• Onboarding of new clients utilizing
• Working in non-traditional spaces such as roofs or basements.
• Hands-on experience installing and adjusting the equipment involved is preferred
• Exposure to working in strenuous fields or environments.

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Key Responsibilities

• Install and commission SHS components (solar panels, batteries, DC appliances, wiring, etc.) per company and manufacturer standards.
• ⁠Troubleshoot system faults and escalate where necessary.
• ⁠Follow all safety and compliance procedures during installations.
• ⁠Provide basic training to end users on SHS system usage and maintenance.
• ⁠Document completed work, tools used, and customer feedback.
• ⁠Communicate field updates to sales supervisors and team leads.
• ⁠Support proper inventory handling and product care.

Requirements

• Minimum of O-Level (WAEC or NECO) and OND/Technical Diploma in Electrical/Electronic Engineering or a related field.
• ⁠Electrical installation certification (Trade Test, NABTEB, etc.).
• ⁠1–3 years of proven experience in solar system installation (especially SHS and off-grid projects).
• ⁠Familiarity with DC wiring, PV modules, inverters, charge controllers, and battery systems.

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Responsibilities

• Provide epic-level support to end users on a variety of IT desktop and IT operational-related issues.
• Identify, research, and resolve technical problems.
• Respond to telephone calls, emails, and requests for technical support.
• Document, track, and monitor problems to ensure a timely resolution.
• Work with applicable ticketing or work tracking systems (Incident Management Systems.
• Manage ticket requests and follow up with users.
• Receives and works escalated issues from other desktop staff and/or the manager.
• Install and maintain Windows and Mac operating systems (OS).
• Troubleshoot various types of PC, laptop, or tablet hardware and software.
• Inventory tracking when receiving and shipping hardware onsite.
• On-call support for when vendors need on-location access.
• On-call support for issues that arise outside normal business hours

Educational Qualifications, Functional Skills & Experience

• Bachelor degree in Computer Engineering/Computer Science/Electrical Engineering/Information Systems or equivalent combination of education and related experience.
• Strong Application system skills, including productivity applications, & very good knowledge of IP Network.
• Excellent business communication skills both verbal and written
• 2 - 3 years directly related work experience in a technical helpdesk position supporting Windows 7, 8 & 10, Microsoft Office tools or open-source alternatives, and business applications in a business environment.
• Experience providing superior customer service and support.
• Experience working effectively in a team environment, communicating effectively, resolving issues efficiently, and contributing to the improvement of the infrastructure.
• Proven knowledge and understanding of TCP/IP, SMTP, SNMP, VPNs, and security methodologies.
• Thorough knowledge of voice and data communications techniques and technologies.