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  • Posted: Apr 23, 2026
    Deadline: Not specified
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  • UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.
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    Business Relationship Officer, Verification Services

    Job Objectives

    • To drive revenue growth by acquiring new business and strengthening existing client relationships, while ensuring exceptional service delivery and efficient receivables management.
    • The role aims to support the expansion of Payarena Verification Services through proactive business development, effective stakeholder engagement, timely reporting, and seamless collaboration with internal teams to deliver value-driven solutions.

    Duties and Responsibilities

    • Win new business from clients and manage relationship with clients to grow the existing business.
    • Resolves or treat customer’s issue/request promptly.
    • Work with Head of Department (HOD) to develop/upsell existing business to clients, and identify and pursue new business opportunities for Payarena Verification Service.
    • Collation of tasks from internal and external call notes/meetings.
    • Follow up to deliver on commitments made to clients at meetings, using call notes as a guide.
    • Manage efficient receivable circle with clients.
    • Provide clients with required reports on timely basis.
    • Work with project office/Ecommerce Platform team on delivery of business enabling projects.
    • Provide support for all other departmental activities/tasks as may be required be the HOD.

    Key Performance Indicators

    • As agreed from time to time based on business exigencies.

    Job Requirements

    • Education: Bachelor’s Degree / HND in any relevant discipline.
    • Experience: Minimum of 3 years relevant work experience in fintech, digital payments, e commerce, or financial services.
    • Post NYSC experience.

    Key Competence Requirements
    Knowledge/Experience:

    • Technical knowledge in selling service-oriented products/solutions.
    • Very good knowledge of payment industry.

    Skill/Competencies:

    • Strong interpersonal skills.
    • Excellent written/oral communication skills.
    • Strong analytical skills.
    • Organizational skills.
    • Confident negotiator and ability to close the right type of business deals at the highest level.

    go to method of application »

    Core Banking Officer

    Job Objectives

    • The Core Banking Officer supports the administration, optimization, and operational stability of the Core Banking Application, ensuring reliable processing of banking transactions, product configurations, and seamless service delivery across all banking channels.

    Duties and Responsibilities

    • Support daily operations and administration of the Core Banking System.
    • Monitor transaction processing, batch operations, EOD/EOM activities, and system performance.
    • Configure banking products, parameters, user roles, and operational workflows within the system.
    • Investigate and resolve transaction failures, reconciliation exceptions, and system anomalies.
    • Support system upgrades, patches, testing cycles, and releases.
    • Collaborate with Middleware, Digital Channels, Risk, and Operations teams for platform integrations.
    • Ensure system compliance with regulatory and audit requirements.
    • Maintain operational documentation, SOPs, and change records.
    • Support data integrity checks, reporting requirements, and reconciliation activities.
    • Provide second-level technical support to business users and banking operations teams.

    Requirements

    • Education University: Candidates should possess a B.Sc., B.Tech. or B.Eng. (Minimum of 2:2) in Electrical /Electronics, Computer Engineering, Computer Science or Physics Electronics.
    • Certifications:
    • ITIL Foundation
    • Core Banking Vendor Certification.
    • Banking Operations or Digital Banking certification
    • Others: Minimum 7 years’ IT experience with strong exposure to Core Banking Operations or Banking Application Support.

    go to method of application »

    HOD, Bank Middleware Platforms

    Job Objectives

    • To lead the design, governance, and operational management of enterprise middleware, API ecosystems, and integration platforms enabling secure connectivity between core banking, digital channels, payment systems, and external partners

    Duties and Responsibilities

    • Own enterprise integration architecture and middleware strategy.
    • Manage API Gateway, channels, and integration platforms.
    • Oversee integrations with payment switches, fintech partners, and third-party services.
    • Oversee and support implementations of tasks and engagement with relevant vendors and partners (Internet banking, Banking App (Android, IOS), USSD and 3rd party partners.
    • Ensure secure API exposure aligned with Banking standards.
    • Lead platform scalability initiatives supporting digital growth.
    • Implement monitoring and performance optimization across integrations.
    • Enforce integration security, authentication, and data protection standards.
    • Manage onboarding of partners and ecosystem integrations.
    • Collaborate with Digital Platforms and Core Banking teams for service orchestration.
    • Support DevOps pipelines and automated deployment processes.
    • Drive modernization toward cloud-native and API-first architecture.
    • Maintain integration documentation and governance frameworks.

    Job Requirements

    • Education University: Candidates should possess a B.Sc., B.Tech. or B.Eng. (Minimum of 2:2) in Electrical/Electronics, Computer Engineering, Computer Science or Physics Electronics.

    Certifications:

    • ITIL v4
    • TOGAF / Integration Architecture Certification.
    • Digital Banking or Fintech Certification
    • Cloud Certification (AWS/Azure/GCP)

    Others:

    • Minimum 10 years IT/e-payments experience
    • Strong background in enterprise integrations and APIs.
    • Experience supporting digital banking ecosystems.

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    Business Relationship Officer

    Summary

    • As an Analyst in the Corporates team, you will take ownership of critical client relationships and projects, driving the delivery, optimization, and success of our payment products for enterprise clients.
    • You will work closely with cross-functional teams—product, engineering, compliance, and operations—to manage solution implementation, address client needs, and support strategic growth initiatives.

    Responsibilities

    • Manage the onboarding and end-to-end implementation of complex payment solutions for corporate clients.
    • Act as the primary point of contact for mid-to-large enterprise accounts, supporting payment product adoption and operational excellence.
    • Collaborate with internal teams to troubleshoot issues, drive resolutions, and ensure timely delivery of services.
    • Analyze client transaction trends and provide actionable insights to improve usage, efficiency, and engagement.
    • Prepare solution proposals, process documentation, and training materials for clients and internal stakeholders.
    • Support the design and execution of scalable client servicing processes and tools.
    • Identify opportunities for product and process improvements based on client feedback and market developments.
    • Ensure compliance with regulatory and risk standards in all client and operational activities.

    Key Performance Indicators

    • As agreed from time to time based on business exigencies.

    Requirements
    Education:

    • HND / Bachelor’s degree in Finance, Business, Engineering, Computer Science, or a related discipline.

    Experience:

    • Minimum 5 years of experience in fintech, corporate banking, treasury, payments, or enterprise client services.
    • Post NYSC experience.

    Other Requirement:
    Knowledge/Experience:

    • Solid understanding of payment systems and B2B payment instruments (NEFT, RTGS, UPI, IMPS, ACH, SWIFT, etc.).
    • Experience working with enterprise clients or partner integrations in a high-growth or regulated environment.
    • Strong project management skills with the ability to manage cross-functional stakeholders.
    • Analytical mindset with proficiency in Excel and/or SQL; comfort working with data to drive decisions.
    • Excellent communication, relationship management, and problem-solving skills.
    • Ability to thrive in a fast-paced, client-centric, and evolving environment.

    Skill / Competencies:

    • Strong interpersonal skills.
    • Excellent written/oral communication skills.
    • Strong analytical skills.
    • Organizational skills.
    • Confident negotiator and ability to close the right type of business deals at the highest level.

    go to method of application »

    Head, Value Added Services

    Job Objectives

    • The Head of Value Added Services (VAS) will lead the strategy, development, and execution of all VAS offerings within the fintech ecosystem.
    • This includes driving innovation in digital content, airtime/data recharge, bills payment, ticketing, gaming, rewards programs, and other customer-centric services that enhance core financial offerings.
    • This role requires a commercially minded leader with a strong background in digital products, partnerships, and customer experience within the financial services or telecoms industry. The successful candidate will be responsible for revenue growth, operational efficiency, and customer engagement across all VAS products.

    Duties and Responsibilities
    Strategic Leadership:

    • Define and execute the VAS department’s strategic roadmap in alignment with corporate objectives.
    • Identify and evaluate new business opportunities, trends, and technologies within the VAS ecosystem.
    • Establish KPIs and success metrics to drive performance and ROI.

    Product Development & Management:

    • Lead the development and lifecycle management of VAS products including airtime, data, bill payments, utility services, ticketing, insurance micro-services, etc.
    • Collaborate with the product, engineering, compliance, and customer experience teams to ensure robust and scalable solutions.
    • Continuously optimize user journeys and product performance based on data insights.

    Partnerships & Vendor Management:

    • Source, negotiate, and manage partnerships with telcos, content providers, service aggregators, and other VAS providers.
    • Maintain strong relationships with external vendors to ensure service quality and compliance.
    • Ensure SLAs and commercial terms are consistently met

    Revenue & Business Growth:

    • Drive revenue generation and profitability through effective pricing, bundling, cross-selling, and promotional strategies.
    • Monitor market dynamics and adjust go-to-market strategies to stay competitive.
    • Prepare regular reports and business reviews for executive leadership.

    Team Leadership & Development:

    • Manage and mentor a team of VAS professionals including business analysts, product specialists, and support personnel.
    • Foster a culture of innovation, accountability, and excellence.
    • Provide guidance on performance, skills development, and succession planning

    Compliance & Risk Management:

    • Ensure all VAS offerings comply with regulatory guidelines, internal policies, and risk management standards.
    • Collaborate with legal, compliance, and finance teams to ensure proper documentation and audit readiness.

    Recruitment:

    • Support HR in CV selection and review

    Staff Attraction, Motivation and Retention:

    • Fill vacant roles within the department in a timely manner and provide opportunities for growth and development.
    • Provide training, mentorship, and upskilling programs.
    • Recognize and reward individual and team achievements and contribution.
    • Encourage open communication and feedback.
    • Give employees autonomy and ownership of their work to motivate them.
    • Foster a positive work culture that encourages collaboration, innovation, and creativity.
    • Regularly engage direct reports to understand their needs and concerns.
    • Foster a diverse and inclusive work environment that values different perspectives and backgrounds

    Key Performance Indicators

    • As agreed from time to time based on business exigencies.

    Job Requirements
    Education:

    • Bachelor's Degree in Business, Computer Science, Marketing, or a related field (Master’s degree or MBA is an advantage).

    Experience:

    • Minimum of 10 years progressive experience in VAS, digital product management, or telecoms/fintech services. Post NYSC experience.

    Key Competence Requirements
    Knowledge/Experience:

    • Proven track record of leading VAS initiatives, digital transformation, or customer-focused innovations.
    • Strong knowledge of telco integrations, API platforms, digital payment ecosystems, and vendor negotiations.
    • Excellent strategic thinking, project management, and stakeholder engagement skills.
    • Demonstrated leadership and team-building experience.

    Preferred Attributes:

    • Entrepreneurial mindset and result-oriented approach.
    • Deep understanding of Nigerian digital services and consumer behavior.
    • Strong commercial acumen with the ability to turn insights into revenue-generating actions.
    • Passion for technology, innovation, and user experience.

    Skill/Competencies:

    • Strong interpersonal skills.
    • Excellent written/oral communication skills.
    • Strong analytical skills.
    • Organizational skills.
    • Confident negotiator and ability to close the right type of business deals at the highest level.

    Method of Application

    Interested and qualified candidate should send their CV to: opeoluwa.oluyemi@up-ng.com using the Job Title as the subject of the mail.

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