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  • Posted: Jan 16, 2025
    Deadline: Feb 16, 2025
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  • Elizabeth Maddeux Limited was established to address the human resource challenges faced by small and medium-scale enterprises. Our goal is to facilitate organizational growth by providing comprehensive human resource services. We specialize in industries such as banking and non-banking financial institutions, pharmaceuticals, fast-moving consumer goods, man...
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    Branch Manager

    Role Overview

    • A strategic, motivated, and results-driven Branch Manager to lead operations at the Uyo branch.
    • The successful candidate will be responsible for driving sales growth, ensuring operational efficiency, overseeing office procurement, supervising teams across multiple departments, and providing robust leadership.
    • The Manager will report directly to the Managing Director (MD) and develop strategies for continuous improvement in sales, customer satisfaction, and operational processes.

    Key Responsibilities
    Sales and Business Development:

    • Develop and implement sales strategies to achieve revenue targets and expand the client base.
    • Identify, assess, and pursue new business opportunities and partnerships to drive market growth.
    • Analyze market trends and customer needs to adapt products and services, ensuring competitive positioning.
    • Monitor sales pipelines, track team performance, and generate actionable reports to meet goals.
    • Conduct regular sales meetings and training sessions to align the team with business objectives.

    Operational Management:

    • Oversee daily operations, ensuring all activities align with company policies and regulatory guidelines.
    • Manage office procurement and ensure necessary supplies, tools, and technology are available for seamless operations.
    • Supervise the Academy as well as the trading, customer service, and sales units to ensure consistent service delivery and performance excellence.
    • Coordinate workflow between departments to optimize efficiency and minimize operational delays.
    • Ensure branch compliance with all legal, financial, and operational regulations.

    Reporting and Performance Monitoring:

    • Develop and submit detailed weekly and monthly performance reports, including sales outcomes, operational challenges, and market insights, to the MD.
    • Analyze data to identify areas for improvement and track key performance indicators (KPIs).
    • Generate and present performance insights during management reviews to inform strategic decisions.

    Budget and Financial Management:

    • Develop and manage branch budgets, ensuring optimal resource allocation and cost control.
    • Monitor financial performance and initiate corrective measures to stay within budget limits.
    • Handle expense management, approvals, and reconciliation processes for the branch.

    Leadership and Team Development:

    • Provide clear direction, support, and leadership to all branch staff to foster a collaborative and productive environment.
    • Lead recruitment, onboarding, and continuous development of team members.
    • Set clear performance expectations, conduct regular evaluations, and provide constructive feedback.
    • Cultivate a positive workplace culture aligned with the company’s mission and values.

    Customer Engagement and Relationship Management:

    • Build and maintain strong client relationships, ensuring customer satisfaction and loyalty.
    • Resolve customer concerns promptly and effectively, enhancing customer experiences.
    • Provide expert advisory services on forex trading products and strategies.

    Risk and Compliance Management:

    • Monitor and manage operational risks, ensuring adherence to regulatory standards and internal controls.
    • Ensure proper documentation, reporting, and filing to comply with local and international regulations.
    • Implement measures to mitigate potential risks in trading and operational processes.

    Required Qualifications
    Education & Experience:

    • Minimum of a bachelor’s degree in Business Administration, Finance, Economics, or related field.
    • At least 5 years of managerial experience with 3 years in a forex trading company is mandatory.
    • Must reside in Uyo, Akwa-Ibom and be familiar with the business terrain
    • Candidate should be female preferably for gender balance.

    Technical and Professional Skills:

    • Extensive knowledge of forex markets, trading platforms, and industry regulations.
    • Strong leadership, decision-making, and problem-solving capabilities.
    • Proficiency in CRM systems, financial reporting, and operational management tools.
    • Excellent analytical and budgeting skills.

    Soft Skills:

    • Strong interpersonal, negotiation, and communication skills.
    • High level of integrity and professionalism.
    • Ability to work under pressure and meet tight deadlines.

    Benefits

    • Competitive salary (N100,000 - N150,000 monthly)
    • Incentives: Attractive commission structure and performance bonuses
    • Performance bonuses
    • Professional development and career growth opportunities.

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    Full Stack Developer

    Role Overview

    • The Full Stack Developer will join our team and contribute to the enhancement, maintenance, and scalability of an already-deployed application.
    • The ideal candidate will be proficient in both front-end and back-end development, with a passion for delivering high-quality user experiences and robust backend systems.

    Key Responsibilities

    • Enhance existing application features to improve performance and usability.
    • Debug, troubleshoot, and resolve technical issues promptly.
    • Ensure cross-platform optimization and responsiveness of the application.
    • Collaborate with product managers and designers to conceptualize and implement new features.
    • Write clean, maintainable, and efficient code to add functionality to the app.
    • Work on integrating third-party APIs and services as needed.
    • Ensure seamless data flow and communication between the front end and back end.
    • Monitor app performance and make recommendations for improvements.
    • Optimize the application for maximum speed and scalability.
    • Work closely with other developers, designers, and stakeholders to align development efforts with business goals.
    • Participate in code reviews and provide constructive feedback to team members.
    • Ensure the application adheres to industry standards for security and data protection.
    • Regularly update the app to address vulnerabilities and comply with regulatory requirements.

    Qualifications

    • Familiarity with web app and mobile app development
    • 3 years of experience in a position performing software development using React.
    • In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
    • Knowledge of Node.js (nest.js), mongoDB, Postgres.
    • Experience with user interface design.
    • Experience with browser-based debugging and performance testing software.
    • Understands the process of new application development and can apply these concepts with minimal mentoring and supervision.
    • Must have the ability to learn to provide support & maintenance for simple to complex software applications.

    Key Attributes:

    • Goal-oriented and self-motivated.
    • Strong organizational and time management skills.
    • Adaptive to fast-paced environments and changing priorities.
    • Demonstrates integrity, professionalism, and a customer-first attitude.
    • Adaptable to change.
    • Excellent communication and problem-solving skills
    • Multi-tasking abilities.
    • Ability to manage difficulties and work independently.

    Benefits

    • Salary: N400,000 - N500,000 per month.
    • Competitive salary
    • Professional development and career growth opportunities

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    Business Development Officer

    Role Overview

    • The Business Development Officer will play a pivotal role in driving the growth of the business by identifying new business opportunities, fostering partnerships, and implementing strategies to increase revenue.
    • The ideal candidate is results-driven, creative, and skilled in building strong client relationships.

    Key Responsibilities

    • Develop and execute business growth strategies aligned with company goals.
    • Identify market trends and opportunities to expand the brand’s reach particularly in the corporate sector.
    • Research and identify potential clients within the target market.
    • Reach out to prospects, deliver compelling presentations, and convert leads into clients.
    • Build and maintain relationships with Procurement Managers, Event Planners, HR Managers, Operation Managers and decision makers in organizations for the purpose of increasing the brand’s reach and network.
    • Negotiate contracts and agreements to maximize profitability.
    • Meet and exceed sales targets by promoting Escapade’s products and services.
    • Collaborate with cross functional teams to implement campaigns that drive client engagement.
    • Prepare detailed weekly, monthly and quarterly reports on sales, forecasts, on business development activities.
    • Work with the Head of Sales to develop commission/ reward strategies for the different stakeholders within the company.
    • Present findings and recommendations to management for strategic decision-making.

    Qualifications

    • Bachelor’s degree in Business Administration, Marketing, or a related field.
    • Minimum of 4 years in a business development, sales, or related role.
    • Prior experience in consulting, advertising or marketing agencies.

    Skills:

    • Excellent communication, negotiation, and interpersonal skills.
    • Strong analytical and problem-solving abilities.
    • Proficiency in CRM tools and MS Office Suite.
    • Possess a creative mind
    • Ability to work independently and as part of a team.

    Key Attributes:

    • Goal-oriented and self-motivated.
    • Strong organizational and time management skills.
    • Adaptive to fast-paced environments and changing priorities.
    • Demonstrates integrity, professionalism, and a customer-first attitude.
    • Physical strength and agility.

    Salary
    N200,000 - N250,000 / month.

    Benefits:

    • Competitive salary
    • Attractive commission structure
    • Performance bonuses
    • Professional development and career growth opportunities

    go to method of application »

    Telemarketer

    Role Overview

    • As a Telemarketer, you will be the voice of our organization, reaching out to potential clients to promote shortlet services tailored for the hospitality sector.
    • Your primary goal is to call leads, build a relationship and support the sales team in converting prospects into loyal clients.

    Key Responsibilities

    • Contact prospective clients via phone calls to present shortlet services and experiences.
    • Identify potential clients based on predefined criteria and market the company’s service to them.
    • Update and maintain a database of leads and interactions
    • Share details about properties, and related benefits.
    • Coordinate follow-up calls to nurture relationships with clients to drive the sales.
    • Provide feedback to the sales and marketing teams based on client interactions.
    • Adhere to company policies and regulatory requirements.
    • Maintain confidentiality and professionalism in all interactions.

    Required Qualifications

    • A Degree in Business, Marketing, or a related field is a plus.
    • 2+ years proven experience in telemarketing, sales, or customer service.
    • Background in hospitality or real estate is advantageous.

    Skills:

    • Confidence and determination to succeed.
    • Strong communication and interpersonal skills.
    • Persuasive and results-driven.
    • Ability to handle rejections and turn challenges into opportunities.
    • Familiarity with CRM software and basic computer skills.

    Benefits

    • Salary: N120,000 - N150,000 Monthly.
    • Competitive salary
    • Incentives: Attractive commission and performance bonuses structure
    • Performance bonuses
    • Professional development and career growth opportunities.

    go to method of application »

    Driver

    Responsibilities

    • Drive and manage the executive trips effectively and efficiently.
    • Ensure the cleanliness of the assigned vehicle at all times.
    • Ensure speedy response to requests for requested vehicles.
    • Relate with the executive courteously and professionally.
    • Perform any other duties as assigned by the Executive.
    • Conduct daily vehicle inspections to ensure roadworthiness.
    • Monitor and ensure regular servicing, repairs, and cleanliness of the vehicle.
    • Keep records of vehicle maintenance, fuel, and mileage.
    • Adhere strictly to traffic rules and regulations and ensure safety.
    • Maintain proper documentation, including driver’s license and vehicle papers.
    • Maintains confidentiality, assist in delivering and collecting documents, packages, or other items as required.
    • Communicate effectively with the office to confirm itineraries and report any delays or issues.

    Requirements and Skills

    • Minimum of SSCE / OND qualification, with evidence of driving school certificate and valid Driver’s license.
    • At least five (3) years’ experience driving an Executive around Lagos and environs.
    • Ability to use google map and other navigation tools.
    • Strong attention to details, calm disposition, good communication skills, etc
    • Knowledge of simple car management tips.

    Method of Application

    Interested and qualified candidates should send their CV and Cover Letter to: elizabethmaddeuxconsult@gmail.com using the job title and location e.g "Branch Manager - Uyo” as the subject of the mail.

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