Jobs at Joefelin Resources

Responsibilities

• Preparing alcoholic or non-alcoholic beverages for bar and patrons
• Interacting with customers, taking orders and serving snacks and drinks
• Assessing bar customers’ needs and preferences and making recommendations
• Interact with customers, take orders and serve snacks and drinks
• Assess customers’ needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Plan and present bar menu
• Check customers’ identification and confirm it meets legal drinking age
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations.

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Responsibilities 

• Guest experience: From check-in to check-out, the operations manager ensures guests receive exceptional service. In a highly competitive industry, even small improvements in service quality can lead to higher occupancy rates and repeat bookings.
• Staff supervision: The operations manager oversees key departments—including the front desk, housekeeping, and maintenance—ensuring that employees are trained, motivated, and working efficiently.
• Budget management: With operating costs rising, managing budgets effectively is crucial. Operations managers must balance cost control with maintaining high-quality services, ensuring that every dollar spent contributes to profitability.
• Technology integration: Digital transformation is reshaping hotel operations. Managers who leverage automated booking systems, AI-driven customer service, and data analytics tools can improve operational efficiency and guest satisfaction.
• Compliance & safety: Ensuring the hotel meets industry regulations, health and safety standards, and environmental guidelines is a core responsibility. This is particularly important as hotels focus on sustainability and energy efficiency to meet modern consumer expectations.

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Responsibilities 

• Producing an accurate set of month-end accounts, with comparisons to forecasts and previous periods
• Preparing profit and loss accounts and the balance sheet for senior management
• Assisting in preparing budgets and business planning, including projected room revenue
• Reconciling bank statements
• Ensuring legislation is followed regarding VAT and PAYE
• Chasing late payments, reporting bad debts and keeping a careful eye on the cash flow.

Requirement

• Interested candidates should possess relevant qualifications with 2 years experience.