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Job Summary

• To develop and implement robotic process automation systems for Interswitch to achieve and maximize efficiency in the organization’s business processes

Duties and Responsibilities

• Design, develop, and configure Robotic Process Automation (RPA) software systems using UiPath to meet business process and application requirements.
• Ability to understand a business process from a workflow diagram and to conceptualize it as an automated solution.
• Ability to analyze business processes, recommend improvements and develop RPA solutions around them.
• Prepare, maintain, and update application design documents related to processes and operational workflows.
• Support existing processes and implement change requirements as part of a structured change control process.
• Maintain RPA and monitor the successful execution of automation products.
• Resolution of issues that arise in the day-to-day management of robotic processes & providing timely responses & solutions as required.
• Work collaboratively with operational and technical teams to deliver projects by assigned deadlines.

Education and Experience
Academic Qualification(s):

• Bachelor's degree in any relevant field or equivalent experience.

Experience (Number of relevant years):

• 2 – 4 years

Requirements

• Programming experience
• Experience with testing applications
• Sound analytical and problem-solving skills
• Must be a good team player
• Ability to work independently
• Able to multitask, including working on multiple projects concurrently.

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About the job

• The Financial Control and Compliance Officer will be responsible for regulatory compliance reporting, ESG reporting, reviewing internal controls over financial reporting, driving process improvement initiatives, and contributing to the overall financial health of the company.

Responsibilities
Regulatory Compliance Reporting:

• Prepare and submit timely and accurate regulatory reports in compliance with relevant financial and industry regulations.
• Stay updated on changes in regulatory requirements and ensure the company's reporting processes are aligned with these changes.

ESG Reporting:

• Collaborate with cross-functional teams to gather relevant environmental, social, and governance (ESG) data and prepare ESG reports for internal and external stakeholders.
• Ensure accuracy and completeness of ESG disclosures, highlighting the company's commitment to sustainability.

Internal Controls Review:

• Assess and review the effectiveness of internal controls over financial reporting.
• Identify control weaknesses and recommend improvements to mitigate risks and strengthen control environment.

Process Improvement:

• Analyze current financial processes and identify opportunities for efficiency improvements and automation.
• Collaborate with teams to implement process enhancements that streamline financial operations and enhance data accuracy.

Financial Reporting:

• Assist in the preparation of financial statements and related footnotes in accordance with GAAP/IFRS standards.
• Support the external audit process by providing necessary documentation and addressing auditor inquiries.

Data Analysis:

• Perform detailed financial analysis, reconciliations, and variance analysis to ensure accurate and meaningful financial information.

Cross-functional Collaboration:

• Partner with various teams, including Finance, Legal, Compliance, and Operations, to ensure alignment on financial reporting and compliance matters.

Ad hoc Projects:

• Contribute to special projects as assigned, which may involve financial modeling, forecasting, and ad hoc reporting.

Skills
Risk Management:

• Applies expertise to act as the organisational authority on identifying, assessing, prioritising and managing risks.

Planning and Organising:

• Uses expertise to act as organisational authority on planning, organising, prioritising and overseeing activities to efficiently meet business objectives.

Review and Reporting:

• Uses expertise to acts as the organisational authority on reviewing and creating relevant, lucid and effective reports.

Adaptive Mindset;

• Operates as a recognised expert to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario.
• Typically known as a subject matter authority.

Education

• First degree in Finance or related field from an accredited university.
• Evidence of strong industry/sector participation and relevant professional certifications such as: Institute of Chartered Accountants of Nigeria(ICAN)/Association of Certified and Chartered Accountants (ACCA)

Experience:

• 5+ years of relevant experience in accounting and financial reporting, preferably within a listed company or Financial Services industry.
• Experience should include Big 4 experience (desirable), detailed technical knowledge of financial reporting standards (GAAP/IFRS), Knowledge/experience of ESG reporting and sustainability initiatives is a plus.
• Proficient in financial systems and software (e.g., ERP, Excel, accounting software), and demonstrated ability to drive process improvements and embrace innovation.

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Job Purpose

• Lead sales strategy development, direct market share growth, and cultivate new opportunities for the Financial Institution and Fintech Sector.
• Direct and coordinate the provision of Interswitch’s products and services to Financial Institution and Fintech Sector customers.
• Coordinate sales distribution by establishing sales territories, quotas, and goals.
• Analyse sales statistics gathered by staff to determine sales potential, inventory requirements, and monitor customer preferences.

Key Responsibilities
Account Management:

• Ensure quality service and profitable business growth by managing a portfolio of complex customer relationships either personally or through a team of Sales Representatives or Regional Sales Managers.
• Develop and execute tailored solutions and strategies for customers that ensure satisfaction and loyalty while enhancing profitability.
• Manage strategic client and customer relationships using account teams to maintain customer satisfaction and loyalty.
• Sell complex and customised products and services to key customers and monitor sales against objectives and KPIs.

Leadership and Direction:

• Identify and communicate the actions needed to implement the Sales strategy and business plan for Financial Institution and Fintech Sector Services.
• Explain how the business division aligns with Interswitch’s mission, vision, and values, motivating people to commit to extraordinary results.
• Motivate people to commit to roles and responsibilities during implementation.
• Develop and manage budget plans for allocated regions, ensuring adherence to approved budgets.

Performance Management and Talent Optimisation:

• Manage and report on the performance of a substantial, diverse team by setting performance objectives and holding team members accountable.
• Take corrective action when necessary to ensure achievement of objectives.
• Formulate workforce planning reports and budgets, including setting performance objectives, monitoring performance, and providing coaching, mentoring, and succession planning.
• Implement development frameworks that support employees’ unique needs and align with business goals.

Policy Development and Compliance:

• Develop procedures, interpret and apply policy within areas of expertise to achieve outputs, and advise on broader policy application.
• Develop operational policies and frameworks for the region and monitor their implementation.
• Direct development of sales frameworks and delegate the review of sales operational policies to Sales Executives.
• Monitor overall strategy implementation against timelines and budgets.

Customer Relationship Management / Risk Management:

• Develop and implement relationship management plans for complex accounts to build and maintain relationships with key decision makers and influencers.
• Manage ongoing relationships to ensure customer needs are met, analysing feedback and recommending improvements.
• Partner with stakeholders across Interswitch to raise awareness of sales procedures and address risk management concerns.
• Ensure risks, issues, dependencies, and constraints are effectively managed and develop recovery plans where necessary.

Requirements
Education:

• University Postgraduate Degree in Sales and Marketing, Business, Economics, or Finance-related field.

Experience:

• Minimum of 4 years’ broad experience in Financial Institution and Fintech Sector Sales & Marketing roles within reputable financial institutions or the payments industry, including at least 5 years of customer-facing sales experience.
• At least 3 years’ experience planning, managing, and organising resources within short/medium timescales under defined strategic objectives.