Jobs at Reliance HMO

Position Overview:

We are seeking an Associate Product Designer with a passion for real impactful work, finding solutions to allow our customers to access healthcare most easily and intuitively. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer.

Your Responsibilities will include:

• Finding solutions to allow our customers access healthcare most easily and intuitively.
• Setting design requirements based on information from internal teams and user research.
• Identifying new product improvement opportunities and propose research to validate these ideas.
• Communicating design ideas to a broad range of stakeholders (management, engineers, medics, product) using user flows, process flows, site maps, and wireframes.
• Working with product managers to analyze how a new product satisfies market needs and consumer preferences.
• Modifying and revise existing designs to meet changing customer preferences.
• Coordinating with other design team members to follow consistent design guidelines, standards, and best practices.
• Working closely with product managers to suggest improvements for products and processes.

Requirements

• Strong understanding and affinity for product design
• Minimum of 1 year of work experience as a product designer or UI/UX Designer.
• A strong portfolio that highlights past experience and a clear design process
• Tertiary Education from a recognized institution, ideally in design or a similar field.
• Proficiency in Figma and other visual and usability software such as Maze and Miro
• Adaptable and willing to learn from experts within the company, and constantly striving to improve

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The Role

We are looking to hire a Business Associate on a one-year fixed-term contract to support the development of the Go-To-Market strategy for our Small Business division.

Responsibilities

• Interact with and gather information on the prospective customers to understand their segments, needs, preferences, and willingness to pay, using surveys, focus groups and other data gathering techniques.
• Research and analyse data to understand Reliance Health's competitive advantage, including competitive landscape, regulatory requirements, etc.
• Support the design of the product for the target customer segment to achieve product market fit.
• Develop and communicate recommendations to stakeholders.
• Implement aligned strategies with phased launches of the product in the market.

Requirements

• Graduate or master’s degree with 1 - 3 years of Management Consulting experience
• Demonstrated ability to break down and solve problems through quantitative thinking and analysis, with a demonstrated aptitude for analytics.
• Demonstrated ability to work collaboratively with multiple stakeholders at all levels of an organization.
• Demonstrated ability to communicate effectively, both verbally and in writing, in English and local office language(s)
• Proven record of leadership in a work setting and/or through extracurricular activities