Jobs at NewGlobe

About The Role

• We are looking for an experienced full time Android engineer to join our new cross-functional software development team, which will build the software that powers and improves our ability to deliver massive learning gains – at scale.
• The team will have a special focus on the learning management platform and the rest of the tech running in our academies (which is all Android based).
• This person will join an elite, interdisciplinary team that will be building the technology that will take Bridge to the next level. It's a great opportunity to grow and learn, while working on developing software with a mission that few, if any, can compete with.
• We believe in innovation, fast feedback, and high impact.
• We have an existing portfolio of native Android applications that undergird our ability to support self-sufficient academy management, engage the local community, and deliver high-quality education to our pupils.
• However, we need someone that can drive the next generation of these platforms, ensuring high availability even in challenging conditions and generally driving innovation in the mobile space.
• It's all about rolling up one's sleeves to introduce best practices, deliver key functionality, and pave the way for exciting future possibilities, like adaptive curriculums and automated grading of tests (to name just a few).

What You Will Do

• Gather requirements, build, test, and ship new Android functionality for our academy tech platform
• Collaborate with the server-side developers to design the APIs for specifically for the Android application (not just consuming APIs that were already developed for a web app)
• Engage on all dimensions of the app, from UI and UX, to business logic, to storage and networking
• Introduce architectural patterns to improve scalability, stability, and maintainability.

What You Should Have

• Bachelor's Degree in related fields with superior academic performance
• At least 3 years of professional Android development experience.
• Senior Android Engineer, especially published apps on Google Play
• Full lifecycle experience, from conceptualisation to deployment to feedback from production
• Experience with writing library projects that get reused across multiple android apps
• Knowledge of Gradle and DI helpful
• Experience architecting whole Android applications, not just adding features or porting existing apps
• Belief in the importance of automated unit, integration, and functional tests for Android apps
• Exposure to continuous integration and continuous delivery practices, especially in an environment of weekly (or even more frequent) releases to production
• Love for collaboration and working with driven stakeholders, including presenting work with confidence when interacting with business owners and users
• Openness and eagerness for learning new paradigms and practices
• Passion for NewGlobe's vision of democratising the right for all children to succeed.

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
• Flexible hybrid working arrangement.
• Take the lead and help us grow our engineering team
• The opportunity to work on challenging and innovative projects.

go to method of application »

Description
Policy & Partnerships:

• The Policy & Partnerships team engages with visionary political and Government leadership to help shape policy, strengthen delivery and impact complex education systems through comprehensive technical support.
• We work to ensure policies support children’s access, opportunity and advancement, and that there is an enabling environment for governments to work with technical assistance partners to enact large-scale system transformation.
• We ensure close collaboration, communication, and engagement with our government partners whom we serve in existing programs and the rest of the delivery teams to ensure we deliver on the promise of our program, and that the government sees solutions coming to the fore, and is participating in the work and recognizes the impact taking place.
• In support of the government program, may also engage with other dynamic influencers (NGOs, think-tanks, academicians, and bi- and multilateral agencies) to unlock additional support for our government programming and children in underserved communities.
• It is our responsibility to ensure that the program we deliver is understood by our government partner, and to negotiate any changes or updates or new needs in the program as it evolves, and to seek its expansion and renewal, based on successful track-record and measured improved learning and positive impact.

About the Role

• As the Manager, you will help the Programme meet legislative goals by creating proposals and working with government agencies.
• You are on top of research on government policies and laws, manage internal and external communication and have a large resource base of personnel in the public sector.

What You Will Do

• Work closely with the Programme Development counterparts and regional leadership, be responsible for overseeing key government relationships and programming. To do this, you’ll lead government engagement, training and stakeholder meetings.
• Ensure creation of governance committees according to core programming guidelines, and establish a regular meeting schedule.
• Ensure thorough weekly and monthly reporting to the government begins and is continued under permanent programme leadership.
• Manage and oversee all Policy and Partnerships program staff (focussed on Programme Management).
• Manage the diverse strategic stakeholder management across multiple Government departments and levels within those departments; with prominent education ecosystem stakeholders, including but not limited to the local and national teacher labour unions; and important 'influencers’ to ensure the successful and popular launch of the government’s new programme.
• Establish and implement short- and long-range goals, objectives, policies and operating procedures for the government relations support function; monitor and evaluates program effectiveness; effects changes required for improvement;
• Map all key government officials, and create a plan for management of each;
• Work with key stakeholders on consultative efforts to drive reforms in delivery of education to underserved communities;
• Utilize lead management techniques and maintain a detailed and dynamic database of these key influencer communities while tracking progress of programme launch;

Requirements
What You Should Have:

• Bachelor's degree with superior academic performance;
• Over 4 years’ experience in government program delivery or working in account management or as an engagement manager;
• In depth experience building and systematically managing key complex relationships and accounts to ensure program delivery in a complex, multi-stakeholder program or project;
• Previous experience working with a Ministry of Education or State Education Board on program delivery, preferred; If not within education, experience with another government delivery program or project, such as in health or ICT;
• Confidence, authority, and level-headed decision making needed as program's leadership voice;
• Knowledge of local, state and federal government issues related to the provision of primary education in Nigeria would be preferred;
• Ability to balance commercial interests and social benefits - a blend across business and political acumen, but also high emotional intelligence and relationship-building skills;
• Experience acting as an on-the-record spokesperson;
• Highly capable and thoughtful problem-solving skills; able to act as an intermediary and a solutions driven lead, to ensure effective collaboration and communication between the Government client and our organization;
• Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage;

go to method of application »

Description

• The Instructional Design department produces the learning materials that are used in our schools across our communities.
• This department has team members based in multiple NewGlobe support offices, organized into teams that each work on a portfolio of projects.
• Driving student achievement through the development of rigorous content is the number one priority.
• One core tenet of the approach is less lecture (traditional among many schools in our markets) and more student practice.
• Consistent, rigorous opportunities to refine his or her skills are crucial to a child’s learning progression.
• The Instructional Design department structures all lessons, textbooks, and other materials to ensure this.

About the Role

• The Project manager will work with the Instructional Design team in charge of creating courses and assessments for programs across Nigeria.
• Getting the content to run in each partner program requires a number of administrative functions that are additive per program.
• The  Project Manager will help create and own the operational systems necessary to scale Instructional Design’s programs and products in Nigeria.

What You Will Do

• Review and document information based on each program’s annual academic plan to ensure accuracy and alignment, with an emphasis on assessments
• Enter and review information across related components of each program’s yearly academic plan to ensure alignment and accuracy, with an emphasis on assessments.
• Create and maintain trackers, systems and files to ensure that our team’s academic programming runs as intended and changes are managed. 
• Work laterally and collaboratively with Managers to keep projects and information organized.
• Communicate across multiple departments to capture and update information and follow up on processes.

What You Should Have

• 2 or more years of experience in administrative or project management work
• Competency in Microsoft and Google Office Suite products, particularly Excel / Sheets
• Demonstrably excellent organizational skills and extreme orientation to detail
• Ability to source and keep track of information from a variety of departments and resources
• Curiosity and persistence to understand complex systems 
• Ability to build effective communication and accountability systems with in-person and remote colleagues
• Initiative to notice areas of improvement in current systems and iterate on new approaches until they are refined.

go to method of application »

Technology Group

• Technology plays a critical role enabling us to provide transformative education at massive scale in highly resource constrained environments.
• This is one of the key elements that gives us the ability to deliver radically impactful programmes, creating brighter futures for a generation of children across the world each day.
• Technology spans several key functions, including product management, business intelligence, software development and IT operations.Working with us, passionate technologists have a chance to directly change the world.

About the Role

• We have reached an inflection point where we need to take our data game to the next level. Instead of just providing data to our various departments, we need to start bringing to bear more sophisticated techniques to unlock the potential of our significant data sets.
• While we collect hundreds of thousands of data points every day from each of our programmes – from the time each teacher spends on each page of every lesson to every pupil’s answer to every question of every assessment – we are yet to fully realise the potential energy of these data sets. 
• On a technical level, this shift means moving beyond traditional approaches to data engineering, replacing ETL batch processing and data warehousing with event-driven real-time data pipelines and a distributed data mesh; on an organisational level, it means reimagining business intelligence as a skill set embedded in our cross-functional delivery teams, not as a separate team with separate priorities and timelines. And it also means transforming the ways that we expose the data to our users, providing richer, more actionable interfaces.
• The Senior Engineer will help to lead the charge on this transformation, bringing experience to bear, both on the systems themselves, as well as mentoring and developing other team members.
• This role reports to the Business Intelligence Lead, but will routinely be embedded in cross-functional delivery teams, working collaboratively to deliver our next generation data products.

What You Will Do

• Build next generation event-driven data processing pipelines that cleanse, enrich, and aggregate a range of different data sets as part of a globally distributed and cross-functional software development organisation
• Deploy these data pipelines in line with continuous delivery practices and principles
• Improve the scalability, stability, accuracy, and efficiency of our existing data platform - it’s not all just green field!
• Develop and mentor other members of the business intelligence department
• Monitor our data platforms in order to identify and resolve issues and ensure high-availability of data insights
• Communicate with stakeholders to develop requirements, implement solutions, and collaborate on rollouts

What You Should Have

• 5+ years of enterprise work experience in business intelligence, data engineering, and advanced analytics
• 2+ years of commercial, enterprise experience building data pipelines using Apache Spark and Python (future platform). Familiarity using these tools to consume data from RabbitMQ or Kafka is a plus.
• Experience with one or more types of NoSQL databases and data lakes
• Comfort with version control and continuous delivery
• Familiarity with relational databases, ETL, and reporting tools. Preference for Microsoft technologies (we currently use Microsoft SQL Server 2016/2019, SSIS, and SSRS)
• Fluency with warehouse design and dimension modelling (star schemas, snowflakes, etc)
• Experience or interest in results-driven, lean/agile environments
• Basic DBA skills
• Ability to prioritize and execute tasks in a fast-paced environment

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
• Flexible hybrid working arrangement.
• Take the lead and help us grow our engineering team
• The opportunity to work on challenging and innovative projects

go to method of application »

About The Role

• The Director, Policy & Partnerships, Africa will work closely with the Vice President Policy and Partnerships Africa as well as the rest of the P&P team to identify, engage and close new statewide and nationwide partnerships across Africa.
• These multi-year, contracted partnerships for complete system transformation become the signature reform of our government partners to deliver on their state’s critical education, development, and economic objectives.
• The Director of Partnerships Africa should be prepared to work with the highest levels of government, from generating leads all the way through successful contract negotiations. Throughout this complex partnership development cycle, you will leverage and be supported by other key leaders and groups within the organization (including from Academics, Technology, Executive Leadership).
• In this role, you will be an execution focused, result oriented contributor who will work collaboratively with other team members across the continent, and will be ultimately responsible for expanding this life-changing work to millions of additional students across Anglophone Africa.

What You Will Do
Manage the full cycle of new partnership development:

• You will generate interest from new potential government partners at the highest levels of government (chief executives of state and national governments across Africa).
• You will use existing and new relationships and networks, conferences and events, along with data-driven approaches to identify key potential partners for whom this type of transformation will resonate and become a priority for their administration.
• You will become a compelling expert in presenting the potential white-labeled partnership to implement this system-wide transformation. This includes your ability to communicate both the big picture political / economic / education vision as well as dive into the details of how each aspect of the transformation is delivered and fits with the specific nuances of the local education system.
• In addition to presentations, demonstrations, and deep dives, you will need to learn the local context, priorities, politics and challenges, to articulate how this transformation will fulfill each government’s needs, goals and vision.
• While ultimately championed by the chief executive of a government, concluding a new partnership requires identifying and deeply engaging relevant decision makers, supporters, all the way up and down both the bureaucratic and political chains.
• Large, multi-year contracts that will transform an entire statewide education system need to be carefully negotiated, and you will be leading that effort.
• Once a new partnership is closed, you work carefully to transition relationships and oversight to operational implementation leaders and teams.

What You Should Have:

• Deep experience across multiple countries in Africa in business development / sales for large-scale government contracts / partnerships.
• Experience working with national and regional governments in general as well as demonstrated ability to work across the full spectrum of bureaucracies.
• Experience in large, consultative sales for complex services or products.
• Experience in leading through the entire business development process, from "door opening" through to contract negotiations.
• Politically-savvy and ability to understand how partnerships intersect with existing political situations and dynamics.
• Strong presentation skills.

Other preferable but not key requirements:

• Exposure to Development Agencies and Partners already working with governments across the Continent (e.g. World Bank, USAID, FCDO).
• Experience in primary/secondary education is a bonus. But regardless, you have the demonstrated ability to learn a new area or industry.

go to method of application »

About the Role

• We’re looking for a Cloud and Systems Operations Lead to play a pivotal role in our global technology operations team.
• You’ll own the infrastructure platforms and services that keep our organization secure, resilient, and scalable across multiple countries.
• This is a hands-on role where you’ll set technical direction for cloud operations, systems management, and UEM, while ensuring flawless day-to-day service delivery.
• A core mission is to replace fragmented, site-by-site infrastructure security solutions (like isolated firewalls or local consoles) with unified, centrally managed platforms that deliver consistency, efficiency, and governance.
• But this isn’t just about keeping the lights on, it’s about building for scale and speed.
• You’ll lay the rails so Level 2 support and application teams can run the trains without friction. You’ll modernize infrastructure, embed observability and automation, and create resilient foundations that empower product and software teams to move faster, safer, and with confidence.
• We also have an ambition to align more closely with the CIS-18 governance framework, continuously strengthening our infrastructure standards and the tools that enable our teams to work effectively.
• At the heart of this role is one simple driver: making things run better today than they did yesterday.

What You Will Do

• Lead global cloud and systems operations, setting direction and defining best practices.
• Design, deploy, and manage infrastructure in AWS (EC2, S3, VPC, IAM, ELB, Route 53, CloudWatch, EBS) and contribute to broader multi-cloud strategy discussions with software teams and our solutions architect.
• Administer and optimize Linux (Ubuntu) and Windows Server (2012–2022) environments, including patching, security hardening, and lifecycle upgrades.
• Ensure on-premise infrastructure, including networks, firewalls, VPNs, switches, and connectivity, is resilient, standardised, and centrally governed.
• Improve our identity and access posture and policies at the infrastructure layer in alignment with CIS-18 security governance ambitions.
• Drive automation through Infrastructure-as-Code (Terraform, CloudFormation, Ansible) and scripting (Bash, PowerShell, AWS CLI).
• Advance observability and monitoring (CloudWatch, Zabbix, Prometheus, Grafana, ELK, Datadog) to surface issues before they impact operations.
• Develop and execute backup and disaster recovery strategies aligned with business continuity expectations.
• Monitor and enforce system and network security standards for our firewalls, access controls and vulnerability management.
• Collaborate with developers to support CI/CD pipelines and production stability.
• Partner with L2 and Enterprise Applications support to align infrastructure with application administration.
• Maintain documentation to support operational excellence, standard operating procedures, standards and our knowledgebase.
• Relentlessly optimise infrastructure costs without compromising reliability or performance.

What You Should Have

• 7+ years leading enterprise-scale cloud and infrastructure operations (compute, storage, networking, security).
• Deep experience with at least one major cloud provider (AWS, Azure, or GCP); strong AWS knowledge preferred (EC2, S3, VPC, IAM, ELB, Route 53, CloudWatch, EBS).
• Proven expertise with Linux (Ubuntu) and Windows Server (2012–2022) administration.
• Expertise in infrastructure identity and access management (Active Directory, Group Policy, AWS IAM).
• Hands-on experience with Unified Endpoint Management (UEM) solutions for laptops, smartphones, and tablets.
• Proficiency with Infrastructure-as-Code (Terraform, CloudFormation, or Ansible), scripting (Bash, PowerShell, AWS CLI).
• Experience with observability/monitoring tools (CloudWatch, Zabbix, Prometheus, Grafana, ELK, Datadog).
• Proven disaster recovery and operational resilience experience.
• Solid understanding of security operations (firewalls, segmentation, access controls, vulnerability remediation).
• Strong collaboration skills with developers, DevOps and enterprise applications teams.
• Track record in infrastructure cost management and optimization.
• A proactive, confident approach, comfortable setting direction, defining best practices, and representing infrastructure operations to senior stakeholders.
• A proactive mindset that thrives in ambiguity, prioritises ruthlessly and executes with discipline.

go to method of application »

Description
Technology Group:

• Technology plays a critical role enabling us to provide transformative education at massive scale in highly resource constrained environments.
• This is one of the key elements that gives us the ability to deliver radically impactful programmes, creating brighter futures for a generation of children across the world each day.
• Technology spans several key functions, including Product Management, Business Intelligence, Software Development, and IT Operations.

IT Operations Department:

• IT Operations is responsible for last mile delivery of technology, ensuring that everyone, from school staff to executives, have the functioning technology they need to excel at their jobs.
• Our portfolio involves both proprietary and off the shelf applications that need to run in challenging environments (inconsistent power, unreliable network connectivity, users who are not digital natives) and at significant scale (thousands of schools - and growing).
• IT Operations also oversees the technical infrastructure that powers and connects all of our global support offices.
• Within the Technology Group, IT Operations also holds the distinction of being the only department with a dedicated presence in each of our operating territories, meaning that is also the key conduit and primary advocate for all aspects of Technology, ensuring the work done by the other Technology departments delivers on its potential.

About the Role

• The Officer, IT Operations role combines the provision of front-line support and superior customer service to our schools and support teams with the responsibility for one of our key functional areas in IT Operations, including asset management, problem management, and support office support.
• The Officer role rotates between these functional areas, bringing fresh energy and insights to each area, while gaining experience over the different aspects required to ensure our Tech investments deliver on our ambitious mission.
• It will involve rolling up your sleeves to get the day to day done with ensuring overall delivery excellence for your assigned area.
• The role reports to the Manager, IT Operations, who has broad oversight over the programme, and involves mentoring and developing Associates.

Responsibilities
What will you do:

• Ensure delivery against one of our key functional areas for IT Operations:
• Teacher Tablets: ensuring high availability of teacher tablets, including proper assignment, monitoring, and troubleshooting.
• Smartphones and Tablets - ensuring high availability of school leaders and field staff devices, including proper assignment, monitoring and management (mobile device management), and procurement.
• Problem Management - ensuring that all Tech issues ("incidents") are properly tracked and regularly analysed to identify our key "problems" (recurring incidents) - and to work on sustainable solutions
• Support Office Support: ensuring the support office is high-functioning - working IT Assets (laptops, printers, etc.), network, firewall, PBX, etc.
• Provide first point of IT support contact for all staff, covering all hardware, software, and associated peripherals.
• Proactively troubleshoot using reports and data analytic tools provided - and also contribute back to their evolution and improvement.
• Deploy IT assets and associated peripherals, including new installations and redeployment of existing equipment.
• Manage service desk tickets, planning and prioritising systematically to minimise backlog and ensure operational efficiency.
• Visit schools to understand pain points and receive feedback.
• Expedite the repair of hardware faultYs and software configuration problems, notifying or forwarding to the relevant suppliers in a timely manner.
• Supervise, train, and mentor junior staff members in all of the above.
• Provide technical assistance to project teams and undertake technical project roles when required.
• Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT Department.

Requirements
What you should have:

• A Degree from a recognized university with top marks in a relevant discipline
• Suitable IT/industry work experience
• Experience working within a fast-paced environment
• Excellent technical knowledge of IT hardware, including laptops, mobile devices (esp. Android), and peripherals
• Software and hardware troubleshooting ability
• Experience working and training on a variety of IT subjects and applications
• Analytical capability - ability to analyze data sets and be data driven. Advanced analytical capabilities, such as SQL, a plus.
• Strong writing and oral communication skills
• Research skills, including ability to identify and propose solutions to issues/crisis

go to method of application »

Technology Group

• Technology plays a critical role enabling us to provide transformative education at massive scale in highly resource constrained environments.
• This is one of the key elements that gives us the ability to deliver radically impactful programmes, creating brighter futures for a generation of children across the world each day.
• Technology spans several key functions, including product management, business intelligence, software development and IT operations. Working with us, passionate technologists have a chance to directly change the world. No kidding.

Software Development Department:

• The software development department handles all aspects of delivery related to our custom software applications and services - everything that it takes to turn an idea into working software and delivering value to our users.
• The department is structured into cross-functional, self-organising teams that work together on projects, short and long, alongside product designers and key business stakeholders.

About the Role

• We are looking for a full time Quality Assurance Engineer to join our new Lagos, cross-functional software development teams, which will build the software that powers and improves our platform of educational tools.
• The Lagos team will have a special focus on the parts of the system that are more customer facing, experimental, or strategically important. The key to the QA role on our teams is  being a divergent thinker with a curious mind - a collaborator with developers in building great software, not an adversary, nor an order taker.
• If you’re looking to be a gatekeeper, NewGlobe will not be right for you. If you’re looking to get a perfect set of requirements handed to you, NewGlobe will not be right for you. On the other hand, if you’re all about being an enabler of teams, curiosity and innovation, and more than anything, about automation and repeatability, then NewGlobe might just be your next gig.
• You will report to one of our software development team leads.

What You Will Do

• Collaborate with team members and business stakeholders to define acceptance criteria for software development projects, including participation in the design and estimation of new software to ensure that testing is not an afterthought
• Create and execute testing plans that include an appropriate combination of manual and automated testing, carefully reporting issues using structured tools and standards
• Advocate for a culture of automation and repeatability - and then get your hands dirty to make it a reality
• Follow testing practices to ensure the functional correctness, usability, scalability, and security of NewGlobe software
• Help resolve “works on my machine” automated testing issues by pairing with our software developers to run down environmental, network, or other complicating factors
• Deliver and manage automated testing tools for the constantly evolving needs of our various software platforms, including a range of web and mobile applications running across a variety of devices
• Integrate automated testing tools into build pipelines to promote a culture of continuous delivery
• Participate in the design, rollout, and use of monitoring tools in order to identify and resolve issues and ensure continuous integration of data into warehouses
• Devise approaches for validating and monitoring off-the-shelf and third-party software
• Participate in the design and use of application monitoring tools to reduce mean time to response and to maximise uptime
• Provide third-line technical support to in-house users

Requirements
What You Should Have:

• Candidates should possess a Bachelor's Degree with excellent academic performance
• 4+ years of overall commercial software experience at the enterprise level
• Experience with different testing tools and patterns, such as contract testing for APIs and end-to-end testing for apps. Proficiency with other types of testing, such as load testing, penetration and security testing, or usability testing a major plus
• Comfort with both Windows and Linux/Ubuntu
• A desire to learn new tech stacks and frameworks - if you’ve only got experience in a particular platform and you think that makes it the right answer, NewGlobe is not right for you

Nice to have:

• DevOps experience at the enterprise level
• Hands-on experience across with continuous delivery platforms (e.g. Jenkins, Go.CD, CircleCI, TFS)
• Hands-on experience with Code as Infrastructure tools (Puppet, Chef, Ansible, etc.)
• Experience in cloud platforms (AWS, Azure)
• Experience in containerisation (Docker) and containerisation infrastructure (Kubernetes, Docker Swarm, etc.)
• A proactive mindset and comfort working without constant supervision
• Flexibility to respond to the changing needs of the business
• Ability to prioritise and carry out multiple tasks
• Fast learner, energetic, and enthusiastic

Working at NewGlobe

• Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential. 
• Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges.
• Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn.
• Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievement in our mission to transform education.

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
• Flexible hybrid working arrangement.
• Take the lead and help us grow our engineering team
• The opportunity to work on challenging and innovative projects.