Quality Assurance Engineer, Software Development at NewGlobe

Technology Group

• Technology plays a critical role enabling us to provide transformative education at massive scale in highly resource constrained environments.
• This is one of the key elements that gives us the ability to deliver radically impactful programmes, creating brighter futures for a generation of children across the world each day.
• Technology spans several key functions, including product management, business intelligence, software development and IT operations. Working with us, passionate technologists have a chance to directly change the world. No kidding.

Software Development Department:

• The software development department handles all aspects of delivery related to our custom software applications and services - everything that it takes to turn an idea into working software and delivering value to our users.
• The department is structured into cross-functional, self-organising teams that work together on projects, short and long, alongside product designers and key business stakeholders.

About the Role

• We are looking for a full time Quality Assurance Engineer to join our new Lagos, cross-functional software development teams, which will build the software that powers and improves our platform of educational tools.
• The Lagos team will have a special focus on the parts of the system that are more customer facing, experimental, or strategically important. The key to the QA role on our teams is  being a divergent thinker with a curious mind - a collaborator with developers in building great software, not an adversary, nor an order taker.
• If you’re looking to be a gatekeeper, NewGlobe will not be right for you. If you’re looking to get a perfect set of requirements handed to you, NewGlobe will not be right for you. On the other hand, if you’re all about being an enabler of teams, curiosity and innovation, and more than anything, about automation and repeatability, then NewGlobe might just be your next gig.
• You will report to one of our software development team leads.

What You Will Do

• Collaborate with team members and business stakeholders to define acceptance criteria for software development projects, including participation in the design and estimation of new software to ensure that testing is not an afterthought
• Create and execute testing plans that include an appropriate combination of manual and automated testing, carefully reporting issues using structured tools and standards
• Advocate for a culture of automation and repeatability - and then get your hands dirty to make it a reality
• Follow testing practices to ensure the functional correctness, usability, scalability, and security of NewGlobe software
• Help resolve “works on my machine” automated testing issues by pairing with our software developers to run down environmental, network, or other complicating factors
• Deliver and manage automated testing tools for the constantly evolving needs of our various software platforms, including a range of web and mobile applications running across a variety of devices
• Integrate automated testing tools into build pipelines to promote a culture of continuous delivery
• Participate in the design, rollout, and use of monitoring tools in order to identify and resolve issues and ensure continuous integration of data into warehouses
• Devise approaches for validating and monitoring off-the-shelf and third-party software
• Participate in the design and use of application monitoring tools to reduce mean time to response and to maximise uptime
• Provide third-line technical support to in-house users

Requirements
What You Should Have:

• Candidates should possess a Bachelor's Degree with excellent academic performance
• 4+ years of overall commercial software experience at the enterprise level
• Experience with different testing tools and patterns, such as contract testing for APIs and end-to-end testing for apps. Proficiency with other types of testing, such as load testing, penetration and security testing, or usability testing a major plus
• Comfort with both Windows and Linux/Ubuntu
• A desire to learn new tech stacks and frameworks - if you’ve only got experience in a particular platform and you think that makes it the right answer, NewGlobe is not right for you

Nice to have:

• DevOps experience at the enterprise level
• Hands-on experience across with continuous delivery platforms (e.g. Jenkins, Go.CD, CircleCI, TFS)
• Hands-on experience with Code as Infrastructure tools (Puppet, Chef, Ansible, etc.)
• Experience in cloud platforms (AWS, Azure)
• Experience in containerisation (Docker) and containerisation infrastructure (Kubernetes, Docker Swarm, etc.)
• A proactive mindset and comfort working without constant supervision
• Flexibility to respond to the changing needs of the business
• Ability to prioritise and carry out multiple tasks
• Fast learner, energetic, and enthusiastic

Working at NewGlobe

• Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential. 
• Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges.
• Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn.
• Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievement in our mission to transform education.

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
• Flexible hybrid working arrangement.
• Take the lead and help us grow our engineering team
• The opportunity to work on challenging and innovative projects.