Jobs at Lagos Business School

PURPOSE OF PURPOSE: 

To assist in the coordination of Alumni activities effectively and efficiently.

ESSENTIAL DUTIES/KEY JOB ROLES AND RESPONSIBILITIES include but are not limited to the following:

• Create engaging content for communication with Alumni and Other Public
• Manage relationship and activities of an assigned Alumni class(es), Affinity group(s) & Zone
• Assist in Data collation & management
• Manage the production of financial membership cards and dissemination to Alumni
• Create Content & increase engagement in Alumni online community
• Website & Social Media Content Creation & Management
• Assist in sourcing & collating information, adverts & articles for Footprints Magazine
• Help Desk Management
• Create/Source content for Weekly Newsletter and disseminate
• Implement strategy and programmes on alumni participation.

KEY PERFORMANCE INDICATORS

• Timeliness in organising
• Timeliness in passing information to all members.
• Level of customer satisfaction & organising activities and their success.
• Effectiveness in alumni engagement
• The success rate of converting alumni to financial membership.
• Feedback from customers.

COMPETENCIES REQUIRED

• Data gathering
• Initiative
• Networking skills
• Result Oriented
• Attention to details
• Planning & organizational skills
• General management/ administrative skills
• Proficiency in the use of computers
• Interpersonal skills
• Graphic Designs
• Relationship Management

EDUCATIONAL QUALIFICATION:

Minimum of first degree or its equivalent in any discipline.

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PURPOSE OF POSITION: 

The Webmaster is responsible for managing and maintaining the school’s online presence, ensuring optimal website performance and functionality. Their role includes implementing improvements, enhancing user experience, and achieving KPIs that support the organization’s digital success. The goal is to have a skilled Webmaster who can effectively oversee and enhance online platforms to meet strategic objectives.

ESSENTIAL DUTIES/KEY JOB ROLES AND RESPONSIBILITIES include but are not limited to the following:

• Ensure the overall health, functionality, and security of company websites.
• Achieve 99.9% website uptime, minimising downtime and disruptions.
• Oversee the creation, updating, and deletion of web content to ensure accuracy and relevance.
• Implement a content management strategy that results in a 20% increase in user engagement.
• Monitor and optimise website speed, aiming for a load time of 3 seconds or less.
• Implement strategies to achieve a 15% improvement in overall website performance.
• Define and monitor key performance indicators (KPIs) for different business functions.
• Set targets for KPIs and track performance against goals.
• Conduct regular UX audits and implement improvements to enhance the overall user experience.
• Achieve a 20% increase in user satisfaction scores through user feedback and usability testing.
• Implement SEO best practices to achieve a 20% increase in organic search traffic.
• Monitor and improve website rankings, aiming for a 15% improvement in search engine positions.
• Implement robust security measures to safeguard against cyber threats and ensure compliance with industry standards.
•  Achieve a 100% compliance rating in data protection and privacy regulations.
• Address and resolve technical issues promptly to achieve a 90% reduction in website-related support tickets.
• Implement preventive measures to minimise future technical disruptions.

KEY PERFORMANCE INDICATORS

• Uptime and Reliability: Achieve a 99.9% website uptime and maintain a downtime of less than 1 hour per month.
• User Engagement: Increase user engagement by 20% through content management strategies.
• Website Speed: Achieve a website load time of 3 seconds or less and Implement strategies for a 15% improvement in overall website performance.
• User Satisfaction: Increase user satisfaction scores by 20% through UX improvements.
• Organic Search Traffic: Achieve a 20% increase in organic search traffic and Improve search engine rankings with a target of a 15% improvement.
• Security and Compliance: Maintain a 100% compliance rating with data protection and privacy regulations.
• Technical Support: Reduce website-related support tickets by 90%

COMPETENCIES REQUIRED

• Proven experience as a Webmaster or in a similar role
• Proficiency in web development languages (HTML, CSS, JavaScript)
• Strong knowledge of content management systems (CMS) and web analytics tools
• Experience with SEO best practices and web security measures
• Excellent problem-solving and troubleshooting skills.
• Strong attention to detail and organisational skills
• Flexibility and ability to work under pressure.
• Excellent communication skills

QUALIFICATION

Bachelor’s degree in web development, Computer Science, or a related field.

PROFESSIONAL QUALIFICATIONS

Relevant Webmaster Certification.

EXPERIENCE

Minimum of 3 years experience as a Webmaster.