Jobs at eHealth4everyone

Job Description

• We would like an inventive and innovative mind to join our team to advise and support the addition of smart artificial intelligence-based user interactions to improve user experience and increase product value.
• They would interact with users and the team to develop key intelligent features.

Responsibilities

• Collaborate with AI experts, Data Scientists, and Product Managers to understand project goals and user requirements.
• Develop a deep understanding of AI models, algorithms, and data structures to inform UX decisions.
• Conceptualize and illustrate AI-driven user experiences through storyboards, process flows, and interactive prototypes.
• Conduct usability testing and gather feedback to iterate on AI-UX designs and improve overall user satisfaction.
• Keep abreast of the latest developments in artificial intelligence, machine learning, and data-driven design to bring cutting-edge solutions to our healthcare products.
• Collaborate closely with AI Engineers, Data Scientists, Developers, Product Managers, and healthcare experts to understand complex AI functionalities and translate them into user-friendly and intuitive design solutions.
• Ensure compliance with design standards, accessibility guidelines, and ethical considerations in AI-UX design.
• Present design concepts, prototypes, and rationale to internal teams and stakeholders, incorporating feedback into design iterations.
• Continuously analyze user data and behaviour to refine and enhance the AI-UX design over time.
• Experiment with emerging AI technologies and tools to explore opportunities for enhancing the user experience.

Qualifications and Skills

• Minimum of a Bachelor's Degree in Human-Computer Interaction (HCI), Design, Computer Science, Cognitive Science, AI/ML or a related field.
• At least one year of experience is required.
• Strong knowledge and experience with AI-specific design tools and platforms.
• Proficiency in creating comprehensive UX documentation, including user stories, personas, sitemaps, wireframes, prototypes, assets, icons, mockups, and storyboards.
• Proficiency in carrying out user research and studies, creating user stories, mockups and storyboards.
• Familiarity with design tools such as Figma, Adobe XD, or similar, and an ability to integrate AI components into design workflows.
• Familiarity with usability testing tools and methodologies.
• Ability to create AI-driven prototypes and simulations to showcase intelligent interactions and user experiences.

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Job Description

• The IT Support Intern will provide technical support, and maintain the organisation’s computer networks. S/he will run routine updates of company systems and applications, and support testing and installation of software tools.

Responsibilities

• Run routine updates and maintenance of the company’s IT infrastructures, systems and applications.
• To make a Standard Operating Procedure (SOP) document on how to utilize it.
• Research, install and manage software tools that enhance staff performance and productivity. To make a presentation on how to use it.
• Add, create and remove users on Google Workspace and Microsoft365 portal.
• Manage office internet; add, update and remove users,observe downtime and contacts customer support where necessary.
• Design and implement cost effective software solutions to be deployed across the organization.
• Work with vendors and service providers on the maintenance and repair of assets and hardware.
• Assist in setting up new staff with work/productivity/onboarding tools.
• Troubleshoot issues around staff members’ challenges with installed tools.
• Monitor the company’s web services & servers and report downtime and/or other issues
• Support with testing, setting up and maintaining software and hardware used and deployed at third party locations for projects, stakeholders and clients.
• Any other tasks as assigned.

Qualifications and Skills

• A Degree in Computer Science, Information Science, Mathematics or any closely related field is required.
• Sound knowledge of application troubleshooting.
• Strong knowledge of web server exploits and their solutions.
• Sound Knowledge of technical requirements of various software & applications.
• Teamwork.
• Good communication skills.
• Highly organized and pays extraordinary attention to detail.
• Must have the ability to act quickly and pragmatically under pressure to prioritise and resolve issues.
• Enthusiasm and high level of motivation.