Wakanow.com is Nigeria’s first and leading online travel company that provides customers with everything they need to research, plan and purchase a trip locally and globally.
Wakanow.com offers travelers the cheapest available fares for flights, hotel reservations, airport pickups, visa as... read moresistance, vacation packages and many other travel services from a broad selection of partners. Established in 2008, Wakanow was founded as Nigeria’s first online travel company to bridge the gap and inefficiencies in Nigeria’s online travel space.
Though it launched in 2008, the site fully took off around the period of the last World Cup in South Africa, affording it much needed early kick-off momentum. It has since grown to become the 5th Fastest Growing Company in Nigeria. This was awarded to them at the Nigeria50 Awards organized by All World Network in partnership with the Tony Elumelu foundation.
The Travel Consultant is responsible for selling travel packages and creating destination packages for customers.
Responsibilities
• Booking and selling competitive travel packages to suit
Job description
Monitor Telephone calls, e-mails and chats from the Call Centre to ensure continuous improvement of service qualityGive feedback to Customer Care Representatives on Calls, e-mail and
The successful candidate should be able to deliver high quality customer satisfaction–by providing first class customer service to customers/passengers. Essentially providing support for the sal
Job description
Monitor Telephone calls, e-mails and chats from the Call Centre to ensure continuous improvement of service quality
Give feedback to Customer
The Call Centre Manager (CCM) is responsible for the daily running and management of the call centre through the effective use of resources.He has the responsibility for meeting, and possibly setting,
Job description
Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance.
Conduct research abou
The Analyst’s role is to provide back-end CRM analytics support for Wakanow’s loyalty rewards program. This includes building a robust customer database, analyzing customer churn, an
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Generate revenue fr
Ref: 201402Locations: Kano & Port HarcourtSummaryThe Travel Consultant is responsible for selling travel packages and creating destination packages for customers.
Job Description
&
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JOB SUMMARY:Manage the entire travel product line life cycle from strategic planning to tactical activities. Conduct margin analysis, industry/market research, and in-life performance measurement to d
Job description
Working with team members to acquire/source for genuine affiliates (resellers of travel products), inviting them for training and ensuring that their accounts are activated in time
Job description
In-depth knowledge and application of accounting principles and book-keeping practice
Analyse and perform arithmetic calculations for accounts concerns
Focusing on details of the