First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank ha... read mores international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.
The Bank has been named "The Best Bank Brand in Nigeria” four times in a row - 2011, 2012, 2013, 2014 - by the globally renowned "The Banker Magazine” of the Financial Times Group; and "Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. FirstBank’s brand purpose is to always put its customers, partners and all stakeholders at the heart of its business, even as it is poised to standardise customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision "To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate "gold standard” of value and excellence. This commitment is anchored on FirstBank’s inherent values of passion, partnership and people, to position our customers first in every respect.
DUTIES & RESPONSIBILITIES
Manage and inspire a team to advocate for the customer’s perspective in major business decisions that impact the customer.
Lead the executive level voice of
JOB OBJECTIVE(S)
To ensure efficient branch service delivery by:
Being responsible for supervising and providing Customer Services to Account holders and
Customers (both existing and
JOB OBJECTIVE(S)
To ensure efficient branch service delivery by:
Being responsible for supervising and providing Customer Services to Account holders and
Customers (both existing and
JOB OBJECTIVE(S)
Supervises the payment and receiving of cash from the Tellers and Domestic Banking Operation whilst ensuring efficient Cash and ATM management.
DUTIES & RESPONSIBI
JOB OBJECTIVE(S)
Supervises the payment and receiving of cash from the Tellers and Domestic Banking Operation whilst ensuring efficient Cash and ATM management.
DUTIES & RESPONSIBI
JOB OBJECTIVE(S)
Supervises the payment and receiving of cash from the Tellers and Domectic Banking Operation whilst ensuring efficient Cash and ATM management.
DUTIES & RESPONSIBILITIE
JOB OBJECTIVE(S)
Supervises the payment and receiving of cash from the Tellers and Domectic Banking Operation whilst ensuring efficient Cash and ATM management.
DUTIES & RESPONSIBILITIE
JOB OBJECTIVE(S)
To ensure overall handling of customers with regards to customer care, E-business products, account opening and maintenance to account holders, and customers (both existing
JOB OBJECTIVE(S)
To ensure overall handling of customers with regards to customer care, E-business products, account opening and maintenance to account holders, and customers (both existing
DUTIES & RESPONSIBILITIES
Supervise activities of retail marketing staff to ensure timely and efficient service delivery to customers.
Promote the sales and service culture thr
DUTIES & RESPONSIBILITIES
Responsible for monitoring Bank’s Electrical projects in Lagos and environs, and nationwide in liaison with the General Services Officers to ensure strict adh
DUTIES & RESPONSIBILITIES
Responsible for ensuring that over 600 Generators in Lagos & West branches are maintained and repaired promptly by vendors in line with the SLA provision of the
DUTIES & RESPONSIBILITIES
Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
Manage and deepen relationships with existing and prospective
Duties & Responsibilities
Provide strategic leadership and direction in the execution of the team’s functions and activities.
Optimally manage and deepen relationships with new and e
Duties & Responsibilities
Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
Work closely with the Business Manager in the execution of the team
Duties & Responsibilities
Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
Work closely with the Business Manager in the execution of the team
DUTIES & RESPONSIBILITIES
Guide the Bank’s industry and competitor research agenda and strategy and develop and disseminate resource listings and other reference documents for th
Duties and Responsibilities
Responsible for the reconciliation of all accounts tagged to Treasury and Investment Operations (Nostro, Vostro, GLs, Suspense, Receivables, Payabl
