BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca... read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business.
We pride ourselves on being Africa’s premier end-to-end digital solutions partner, providing the world’s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa’s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe.
Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.
Key Deliverables / Primary Functions
Ensure both inbound and outbound stock movement is executed in a timely, effective and efficient manner and executed in line with governing policy standards,
Key Deliverables / Primary Functions
Act as first response and provide remote support to clients and answer incoming calls
Act is expert L2 support agent and ensure that we correctly di
Key Deliverables / Primary Functions
Check the supplier documentation against physical items and verifying quantity and specifications prior to acknowledging receipt or recording short delivery/
Key Deliverables / Primary Functions
Acts as the customer facing interface between Customer/Account and 3rd parties
Be first point of escalating for service delivery complaints (all prio
Key Deliverables / Primary Functions
Render a Facilities Service
Ensure Hardware and Maintenance Services
Manage Client Contracts and Profiles
Ensure BSIM And ITIL Alignment
Suppor
Key Deliverables / Primary Functions
Implement preventative and proactive maintenance, including deploying and maintaining monitoring sets for all clients (Node Device, CPU, DiskSpace, Memory).
Core Description
To provide technical assistance and maintenance of computer systems, logistical support, audio visual equipment’s etc. Provide service activities on company systems, inclu
Core Description
Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems
Core Description
Responsible for participating in the scoping and implementation of large and complex HR & Payroll Solutions for clients. Ensure that end to end implementations and support s
Core Description
Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices.
Key Deliverables / Primary Functions
Successful comple
Core Description
To provide a stable and secure production database environment which performs in alignment with predefined standards and is recoverable in case of hardware failure or disaster situ
Core Description
Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices.
Key Deliverables / Primary Functions
Successful completion
Core Description
Installation and support of core infrastructure components i.e., servers and storage (SAN) and Azure Cloud. To provide specialised technical support (technology specific) and gu
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
Core Description
Manage all aspects of the branch and its staff. Working collaboratively with the branches’ department managers and senior staff, to ensure the quantity, quality and flo
Core Description
To carry out the identification, logging, resolution and correct allocation of IT related incidents and requests. This is to be achieved in accordance with service quality and with
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
