Zoho Implementation Specialist at Pushresume NG

Work mode: Hybrid
Job Description

• Implementation: Application customization and set up.
• Solution Design and delivery: Customizing/design bespoke applications
• Project Management- Project Scoping, Project timelines, project status report, project closure, issues log, risk and project learnings
• Brainstorm on strategic solution delivery process, product management and customer education.
• Coordinating solution portfolios, solution implementation plans, coordinating IT departments for full deployment.
• Vendor Management: Partner with the enterprise program office to contribute best practices and transform the organizations software development capabilities
• Setting up a long-term support model for the Enterprise and the Business Units, including the on-going change management
• Drives delivery of new technology initiatives through combination of outsourced software implementation and internal services integration and/or development
• Act as a visionary and technology strategist for the indoor solution area, establish governing principles for architectures, solutions and designs
• Create and conduct team member and customer solution onboarding materials and training;
• Translate customer use cases feedback into program / technical requirements;
• Continuously set and manage external and internal customer expectations;
• Properly document, communicate and enforce project deliverables, roles, milestones and timelines.