Zoho Consultant at Bave Design Studio

Overview:

• We are seeking a skilled and experienced Zoho Specialist to set up, manage, and train clients on various Zoho applications, with a focus on the most widely-used tools within the Zoho ecosystem. The ideal candidate will have expertise in Zoho CRM, Zoho Books, Zoho Inventory, Zoho Projects, Zoho Desk, and other popular applications. This is a contract-based position with flexible working hours.

Responsibilities:

• Setup and configure Zoho applications according to client requirements
• Customize workflows, automations, and integrations between different Zoho apps
• Provide ongoing management and support for clients using Zoho applications
• Conduct training sessions (virtual or in-person) for clients and team members on using Zoho effectively
• Troubleshoot and resolve any issues related to Zoho applications
• Develop documentation and training materials tailored to client needs
• Stay updated on Zoho’s new features, updates, and best practices

Requirements:

• Proven experience working with Zoho applications, including setup, customization, and management
• Ability to train and support clients in the use of various Zoho products
• Strong understanding of Zoho CRM, Zoho Books, Zoho Inventory, Zoho Projects, Zoho Desk, and other key Zoho apps
• Excellent communication skills, both written and verbal
• Experience in creating workflows, automations, and integrations within the Zoho suite
• Ability to work independently and handle multiple client projects simultaneously
• Previous experience in training or technical support is a plus

Preferred Qualifications:

• Zoho certifications or formal training
• Experience with third-party integrations with Zoho apps
• Background in SaaS platforms, ERP systems, or business process management