Wellness Operations Assistant at Jules Construction

Job Summary

• They are responsible for the wellbeing of their clients and guide them through the processes and regulations related to their cases.

Responsibilities

• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered.
• Handle case assignments, draft service plans, review case progress and determine case closure.
• Help clients achieve wellness and autonomy
• Facilitate multiple care aspects (case coordination, information sharing, etc).
• Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options.
• Develop effective working relations and cooperate with medical team throughout the entire case management process.
• Arrange abeyances with social services, health and governmental agencies.
• Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction.
• Record cases information, complete accurately all necessary forms and produce statistical reports.
• Promote quality and cost-effective interventions and outcomes.
• Assess and address motivational and psychosocial.

Requirements and Skills

• Proven working experience in case management, including as a Nurse, Medical, Mental Health Care  Manager or a related job.
• Excellent knowledge of case management principles, healthcare management and reimbursement.
• Previous experience with psychological aspects of care.
• Effective communication skills.
• Excellent organisational and time management skills.
• Familiarity with professional and technical emerging knowledge.
• Problem solving skills and ability to multi-task.