Wellness Engineer/Installer (Technogym) at Peridot Forte Solutions Consulting

Summary

This role ensures the seamless delivery of last-mile installation of Technogym equipment, subsequent service maintenance and design gym layout for the organization’s clientele.

Responsibilities:

• Handle all assigned installation and setup of equipment for clients following product blueprints and instructions.
• Scope installation areas to determine the most appropriate use of space for installation. Suggesting modifications, when necessary, to enhance the usability of devices.
• Perform periodic inspection of previously installed equipment either based on after-service agreements or as required by customers and assigned by the Manager.
• Diagnose issues related to equipment when required by clients.
• Perform routine or requested maintenance on fitness equipment for clients.
• Advise clients on appropriate maintenance procedures, as instructed, and approved by the Technogym.
• Attend all training and capacity development initiatives assigned by the organization.
• Communicate with sales team to establish all delivery and assembly requirements, including which equipment is involved and what timing requirements must be met.
• Assist the Team Lead as required in communicating with the customer to analyze the logistics of the delivery/installation and to schedule a time that is satisfactory to the customer.
• Assist Team Lead as required in determining what tools, and vehicles will be required to perform the delivery/installation and in scheduling them appropriately, including reserving and coordinating the
• pickup trucks when necessary.
• Deliver exceptional customer service during client interactions.
• Prepare and effectively complete all necessary paperwork and reports as associated with assigned tasks.
• Follow all KPN code of ethics and compliance rules.
• Carry out physical checks of all received products, confirming correctness with details of the original purchase order and other (shipping) documentation as well as the absence of damaged goods.
• Picking spare part for replacement of clients’ faulty equipment.
• Designing gym layout plan for clients has the department need arises.
• Keeping proper documentation on service maintenance contacts.
• Keeping relevant records for jobs completed.

Requirements

• First degree in Electrical/Mechanical Engineering
• 3 – 6 years of relevant experience
• Knowledge of mechanical and electrical machinery and their installation.
• Knowledge of installation parts and tools
• Ability to read three-dimensional blueprints.
• Mechanical/Electrical Troubleshooting/Repair Skills
• Good Communication Skills
• Ability to work in a fast-paced environment and manage multiple projects