Web Developer & IT Systems Administrator at Primly Premium Solutions Ltd

Key Responsibilities
Web Development & Infrastructure:

• Develop and maintain websites using frameworks and tools such as Laravel, HTML, CSS, and JavaScript.
• Keep all websites running smoothly with minimal downtime; set up tools to monitor uptime and performance.
• Manage domain names, web hosting accounts, DNS settings, and tools like cPanel and WHM.
• Monitor and maintain our AWS cloud servers, ensuring they remain funded, online, and running efficiently, including basic cost and resource optimisation.
• Work with the SEO team to improve website search rankings and technical performance.
• Lead web and app projects from idea stage to launch, including planning, setting milestones, testing, and coordinating with external developers.

Systems Administration & IT Support:

• Provide IT support to team members across multiple office locations, remotely or on-site.
• Troubleshoot software, hardware, and connectivity issues.
• Assist in managing overall IT infrastructure alongside the internal team, including servers, networks, and user access.
• Set up and troubleshoot email accounts (Outlook, Gmail), Google Drive, and other cloud-based applications used by the organisation.
• Support and resolve helpdesk requests, prioritising urgent issues and escalating where necessary.
• Maintain records of IT assets, licences, and system configurations.

Communications & Security Systems:

• Set up, maintain, and troubleshoot the 3CX VoIP phone system across office locations.
• Assist with CCTV system installation, maintenance, and repairs.
• Support other general IT tasks and departmental technology needs as required.

Other Duties:

• Other duties as assigned by management.

Requirements & Qualifications

• Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
• Demonstrable experience with web development frameworks and languages, particularly Laravel, HTML, CSS, and JavaScript.
• Working knowledge of AWS cloud server management, including monitoring, basic optimisation, and troubleshooting.
• Experience with web hosting management tools such as cPanel and WHM, and DNS/domain administration.
• Practical system administration experience: user account management, network troubleshooting, and general IT infrastructure support.
• Experience with VoIP systems, ideally 3CX, is an advantage.
• Familiarity with CCTV systems installation and basic maintenance is an advantage.
• Strong troubleshooting skills across software, hardware, and connectivity issues.
• Good understanding of SEO fundamentals and website performance optimisation.
• Excellent communication skills and the ability to support non-technical staff across multiple locations.
• Ability to manage multiple projects independently, including coordination with external developers/vendors.