Warehouse Supervisor at Afripoint Group Limited

Job Overview

• We are looking for an experienced and highly motivated Warehouse Supervisor to manage the daily operations of our warehouse in Nigeria. 
• The ideal candidate will have 3-5 years of experience in warehouse operations, strong leadership skills, and a commitment to maintaining a safe, efficient, and organized warehouse. 
• As a Warehouse Supervisor, you will be responsible for overseeing inventory control, supervising warehouse staff, and ensuring smooth operations to meet business and customer demands.

Key Responsibilities
Supervision and Staff Management:

• Lead and supervise a team of warehouse associates, ensuring smooth operations of all daily tasks.
• Delegate work, monitor staff performance, and provide training on warehouse operations, safety, and best practices.
• Manage attendance, shifts, and timekeeping to ensure adequate staffing levels at all times.
• Conduct regular team meetings to provide updates, address concerns, and promote a positive work environment.
• Identify opportunities for staff development and provide feedback for continuous improvement.

Inventory Control and Management:

• Oversee the receipt, storage, and shipment of goods to ensure proper inventory management.
• Ensure accurate stock counts through regular cycle counts and inventory checks, minimizing discrepancies.
• Maintain proper stock labeling, barcoding, and documentation to ensure inventory is easily traceable.
• Monitor stock levels, manage reordering, and ensure that inventory is in alignment with operational needs.
• Investigate and resolve inventory discrepancies and discrepancies reported by warehouse team members.

Warehouse Operations and Organization:

• Supervise day-to-day warehouse activities, including receiving, sorting, storing, and dispatching goods.
• Ensure that all goods are stored in an organized and systematic manner to optimize space and efficiency.
• Optimize warehouse processes to improve productivity, minimize downtime, and ensure smooth flow of goods.
• Ensure compliance with health and safety regulations, and proactively address safety concerns in the warehouse.
• Maintain warehouse housekeeping standards to ensure a clean, organized, and hazard-free working environment.

Shipping and Receiving Coordination:

• Supervise the receiving and inspection of incoming goods, ensuring the correct items are received as per the purchase orders.
• Coordinate the timely dispatch of goods to customers, ensuring all orders are picked, packed, and shipped accurately.
• Work closely with logistics partners to ensure timely and cost-effective delivery of goods.
• Ensure all shipping and receiving documentation (e.g., waybills, invoices, purchase orders) is complete and accurate.
• Track shipments and resolve issues related to transportation or delivery delays.

Process Improvement and Reporting:

• Monitor the performance of warehouse operations and identify opportunities for improvement in efficiency and cost-effectiveness.
• Implement and enforce best practices to improve warehouse workflow and reduce errors.
• Prepare and present daily, weekly, and monthly performance reports to the Warehouse Manager, detailing operational efficiency, inventory levels, and any issues.
• Collaborate with the management team to develop strategies for optimizing warehouse processes and improving service delivery.

Safety and Compliance:

• Ensure that the warehouse operates in compliance with Nigerian health and safety regulations (e.g., OSHA, LASEPA guidelines).
• Conduct regular safety audits and risk assessments to identify potential hazards and implement corrective actions.
• Provide safety training to all warehouse staff, emphasizing safe handling, lifting, and use of warehouse equipment.
• Ensure the proper use and maintenance of warehouse equipment, such as forklifts and pallet jacks.
• Address any accidents or incidents in the warehouse promptly, conducting investigations and reporting findings as necessary.

Qualifications Experience and Skills

• High School Diploma or equivalent; a Degree or Certification in Logistics, Supply Chain Management, or a related field is an advantage.
• 3 - 5 years of experience in warehouse management or logistics, with at least 1 - 2 years in a supervisory role.
• Strong leadership and people management skills, with experience in managing a diverse team.
• Excellent organizational skills and attention to detail.
• In-depth knowledge of warehouse operations, including receiving, storage, order fulfillment, and shipping.
• Proficiency in using warehouse management software (WMS), Microsoft Office (Excel, Word), and other inventory systems.
• Knowledge of Nigerian regulations relating to warehouse management, health and safety standards, and logistics.
• Strong communication skills and the ability to work effectively with cross-functional teams.
• Problem-solving skills and ability to manage unexpected situations effectively.

Preferred:

• Familiarity with Nigerian local logistics providers and customs procedures (for imported goods).
• Experience with ERP systems or advanced warehouse management software.
• Knowledge of Lean or Six Sigma methodologies for process improvement.

Key Competencies:
Leadership and Team Management: 

• Ability to motivate, supervise, and develop a high-performing warehouse team.

High school diploma or equivalent: 

• A degree or certification in Logistics, Supply Chain Management, or a related field is an advantage.

Skills:

• High accuracy in inventory tracking, order fulfillment, and documentation.

Time Management: 

• Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.

Adaptability: 

• Ability to adapt to changing demands and conditions within the warehouse.

Safety and Compliance: 

• Commitment to maintaining a safe work environment and adherence to regulatory standards.

Customer Focus: 

• Ensuring timely and accurate fulfillment of customer orders to enhance customer satisfaction.

Physical Requirements:

• Ability to lift and move heavy items (up to 50kg) regularly.
• Ability to stand, walk, and be on your feet for extended periods.
• Ability to work in varying temperatures, including hot and humid conditions typical of warehouse environments.

Working Conditions:

• Full-time position, with regular hours that may vary depending on business needs.
• May require occasional overtime or weekend work during peak seasons or special projects.
• The work environment may involve exposure to noise, dust, and varying warehouse conditions.