Warehouse Officer at Work Place Centre Limited

LOCATION: Sagamu, Ogun State

GENDER:  Male

DEPARTMENT: Supply Chain

UNIT:  Logistics

INDUSTRY: Oil & Gas

Role Objective:

To ensure efficient and effective storage and delivery of all company products to the company’s end users i.e. customers/clients and dealers.

Key Responsibilities

• Effectively manages customer complaints and enquiries
• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
• Measure and report the effectiveness of warehousing activities and employees’ performance
• Organize and maintain inventory and storage area in line with QHSSE policies
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations and coach employees
• Interface with customers to answer questions or solve problems
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Any other task assigned by the supervisor

Job Specifications:

Educational Qualification:

A Social Sciences degree or any other relevant or related field of study from an accredited university

Professional Qualification:

Any professional qualification will be an added advantage, though not mandator

Experience

Minimum of 2 - 3 years post qualification experience

Behavior Competencies:

• Relationship Management
• Conflict Resolution
• Good Oral & Written Communication
• Product Knowledge
• Organizational Awareness
• Customer Orientation
• Teamwork and Collaboration
• Innovation & Creativity
• Integrity
• Interpersonal Skills
• Flexibility / Adaptability
• Trustworthy

Technical Competencies:

• Knowledge of Microsoft Office (Word, Excel, Power point)
• Time Management skills
• Negotiation Skills
• Industry Knowledge
• Store Keeping
• Stock Management

Key Performance Indicators:

• Percentage of perfect orders
• % levels of customer satisfaction as per policy
• Level of company’s brand and other policies awareness
• Stock Accuracy