Warehouse Manager at Kwik Delivery

Who You Are

• You are a process-oriented, data-driven warehouse operations & logistics manager who is ready to roll up your sleeves, join a passionate team, and build a business at light speed while tackling the large Nigerian parcel warehousing and shipping market.
• You not only possess a rare combination of analytical thinking, creative problem solving, detail orientation, and interpersonal skills but can also drive the warehousing and fulfilment part of our business: making sure our amazing services are available and perfectly executed to our customers conveniently and seamlessly.
• Have the ability to track multiple facets of the warehouse at any given time.

What You'll Do

• Manage and oversee the receiving, handling, storing, picking, and packing activities within the warehouse
• Ensures quality standards are met at every turn within the storage locations.
• Must achieve inventory accuracy, coordinate orders, and track shipping lead and turnaround times.
• Oversees the fulfillment of millions of product orders each day of the year.
• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping
• Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
• Oversee daily operations, while controlling and managing inventory and logistics
• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality, and customer service standards are met
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
• Schedule and oversee warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed
• Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention
• Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers or partners to ensure efficient delivery of packages

What You'll Bring

• BA / B.Sc degree in Engineering, or Supply Chain Management and Analytics, or equivalent practical experience.
• 10+ years of experience managing warehouse and transportation operations to ensure the lowest-cost and on-time delivery
• 3+ years of experience managing relationships with vendors
• Strong understanding and experience of developing and managing metric-orientated logistics processes and the ability to measure, analyze, improve, control, and take ownership of the processes.
• Ability to effectively manage hourly employees
• A natural leader with the ability to motivate and lead a team, even indirect reports
• Ability to take initiative and be flexible in a constantly-changing work environment
• Excellent communication skills
• Strong knowledge of excel / google sheets and ease with a variety of tech platforms, including accounting and reporting

Life at Kwik

• Join a diverse, passionate & driven team of all backgrounds
• Casual work environment
• Comprehensive health benefits to fit your needs
• Competitive salary