Warehouse Assistant at Ascentech Services Limited

Job Summary

• The warehouse assistant will be responsible for ensuring inventory is processed, organized, and stored. He / She will also package, scan, and prepare orders for delivery.
• The warehouse assistant may also operate heavy machinery, or drive equipment.

Job Responsibilities 
Receiving & Inspection:

• Accepting and unloading deliveries of raw materials, packaging, and finished goods.
• Inspecting shipments for damage, quality, and quantity against purchase orders.
• Ensuring all food items meet quality and safety standards before storage.

Storage & Inventory Management:

• Properly storing raw materials and finished goods in designated warehouse locations.
• Organizing and labeling stock according to FIFO (First-In-First-Out) or FEFO (First-Expired-First-Out) principles.
• Keeping accurate inventory records and conducting regular stock checks.

Order Picking & Packing:

• Retrieving and preparing raw materials for production as per requests.
• Picking, packing, and staging finished goods for dispatch according to customer or internal orders.
• Ensuring packaging meets company and regulatory standards for food safety.

Loading & Dispatching:

• Coordinating with drivers and logistics teams for timely dispatch.
• Loading trucks safely and securely, ensuring proper handling of perishable items.
• Verifying shipment documents and ensuring compliance with food transportation regulations.

Warehouse Cleanliness & Food Safety:

• Maintaining a clean, organized, and pest-free warehouse environment.
• Following food safety protocols such as HACCP, GMP, and hygiene standards.
• Reporting any food safety or quality issues to supervisors.

Documentation & Compliance:

• Keeping accurate records of received and dispatched goods.
• Ensuring proper labeling and traceability of products.
• Complying with food safety regulations, company policies, and health & safety guidelines.

Key Performance Indicators (KPIs)

• Inventory Management & Accuracy: Measures how well actual stock matches recorded stock. A higher percentage indicates better accuracy in stock keeping.
• Stock Discrepancy Rate: Tracks errors in stock count. A lower percentage means fewer inventory mismatches.
• Order Processing & Dispatch: Evaluates how accurately warehouse assistants pick items for orders. Higher accuracy reduces customer complaints and rework.
• Receiving & Inspection: Measures the accuracy of received shipments compared to purchase orders (right quantity, right items, undamaged condition).
• Inspection Compliance Rate Target: Ensures all incoming goods go through quality checks as per company and regulatory standards to maintain food safety.
• Warehouse Efficiency & Productivity: Tracks the time taken to receive, store, and retrieve a pallet. Lower time indicates better efficiency.
• Safety & Compliance: Ensures the warehouse follows food safety standards such as HACCP and GMP. A high score means strong compliance.
• Housekeeping & Cleanliness: Measures hygiene and cleanliness based on internal/external inspections. A high score ensures food safety compliance.

Requirements

• HND/BSc. in Business Administration or any relevant field.
• License or certification as dictated by the state to operate heavy machinery as needed
• Physically able to stand, sit, move, squat, walk, and climb during the course of the shift
• Excellent verbal and written communication skills
• Able to work in a fast-paced environment
• Familiarity with inventory software, and able to upload data into the company system