Waiters at Coinbox Limited

Key responsibilities include:

• Greeting guests promptly and courteously upon their arrival, escorting them to their tables, and providing menus.
• Taking accurate food and beverage orders, offering recommendations, and ensuring prompt and efficient service.
• Anticipating guests' needs and preferences, responding to special requests or dietary restrictions with professionalism and attentiveness.
• Collaborating closely with kitchen and bar staff to ensure timely delivery of orders and maintain high standards of food and beverage quality.
• Handling guest inquiries, concerns, and feedback with grace and diplomacy, striving to exceed expectations and resolve any issues promptly.
• Processing payments accurately and efficiently, including handling cash transactions and processing credit card payments.
• Maintaining cleanliness and organization in the dining area, including setting up and clearing tables, refilling water glasses, and replenishing utensils and condiments as needed.
• Adhering to health and safety regulations and restaurant policies at all times to ensure a safe and enjoyable dining environment for guests and staff alike.

Requirements:

• Previous experience as a waiter or in a similar customer service role preferred, but not required.
• Excellent interpersonal and communication skills, with a friendly and engaging demeanor.
• Ability to work effectively in a fast-paced environment, multitasking and prioritizing tasks as needed.
• Strong attention to detail and a commitment to providing exceptional service to every guest.
• Flexibility to work evenings, weekends, and holidays as required.
• A passion for hospitality and a genuine desire to create memorable experiences for our guests.