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  • Posted: Mar 14, 2022
    Deadline: Apr 30, 2022
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    We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants. VEMSL is a wholly owned Nigerian firm with offices in Lagos and Abuja. Established in 2010, we offer an array of business and management consul...
    Read more about this company

     

    Waiters And Waitresses

    • Welcome and acknowledge all guests according to company standards in a timely, friendly, and efficient manner.
    • Taking beverage orders and serving them to guests in a timely manner.
    • Check guests and serve alcoholic beverages to guests in accordance with the company’s regulations.
    • Always respond to guest requests in a timely, friendly, and efficient manner.
    • Take guest beverage or food orders and input them to the point-of-sale system.
    • Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
    • Establish rapport with guests to build loyal and satisfied customers.
    • Pick up food orders from the kitchen and communicate to the chef regarding any special preferences or allergies.
    • Replenish beverages and ensure guest satisfaction throughout the meal service.
    • Able to up-sell all promotions available in the outlet.
    • Ensure serving station is well-stocked at all times.
    • Accurately total, process, and collect payments from guests to include, but not limited to, using the point-of-sale system.
    • Should know basic cashiering procedures like handling money, processing credit and debit cards, making change, and processing gift certificates, cards, and vouchers.
    • Be responsible for billing/credit card/payment and collecting feedback from the guest.
    • Clear tables and prepare for service by polishing cutlery, glassware, crockery, etc.
    • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
    • Return all equipment to proper locations, lock refrigerators, restocking items, turn off lights, lock doors, and complete bar closing checklist.
    • Stock and maintain the bar with all the required supplies and inventory (eg: beer, wine, spirits, paper products, straws, stirrers, condiments, glassware, ice cubes etc.)
    • Always take responsibility for ensuring a positive guest experience.
    • Take ownership of guest request and follow up guests incidences.
    • Attend daily briefings from management who will explain any special requirements for service.
    • To ensure a very good relationship between the Bar, other outlets, Kitchen, housekeeping, and Front of the House.
    • Assist in carrying out scheduled inventories of products and operating equipment.
    • Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or managers.

    Method of Application

    Interested and qualified candidates should forward their CV to: info@valueedgemgt.com.ng using the position as subject of email.

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