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  • Posted: Mar 14, 2022
    Deadline: Apr 30, 2022
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  • We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants. VEMSL is a wholly owned Nigerian firm with offices in Lagos and Abuja. Established in 2010, we offer an array of business and management consul...
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    Waiters And Waitresses

    • Welcome and acknowledge all guests according to company standards in a timely, friendly, and efficient manner.
    • Taking beverage orders and serving them to guests in a timely manner.
    • Check guests and serve alcoholic beverages to guests in accordance with the company’s regulations.
    • Always respond to guest requests in a timely, friendly, and efficient manner.
    • Take guest beverage or food orders and input them to the point-of-sale system.
    • Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
    • Establish rapport with guests to build loyal and satisfied customers.
    • Pick up food orders from the kitchen and communicate to the chef regarding any special preferences or allergies.
    • Replenish beverages and ensure guest satisfaction throughout the meal service.
    • Able to up-sell all promotions available in the outlet.
    • Ensure serving station is well-stocked at all times.
    • Accurately total, process, and collect payments from guests to include, but not limited to, using the point-of-sale system.
    • Should know basic cashiering procedures like handling money, processing credit and debit cards, making change, and processing gift certificates, cards, and vouchers.
    • Be responsible for billing/credit card/payment and collecting feedback from the guest.
    • Clear tables and prepare for service by polishing cutlery, glassware, crockery, etc.
    • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
    • Return all equipment to proper locations, lock refrigerators, restocking items, turn off lights, lock doors, and complete bar closing checklist.
    • Stock and maintain the bar with all the required supplies and inventory (eg: beer, wine, spirits, paper products, straws, stirrers, condiments, glassware, ice cubes etc.)
    • Always take responsibility for ensuring a positive guest experience.
    • Take ownership of guest request and follow up guests incidences.
    • Attend daily briefings from management who will explain any special requirements for service.
    • To ensure a very good relationship between the Bar, other outlets, Kitchen, housekeeping, and Front of the House.
    • Assist in carrying out scheduled inventories of products and operating equipment.
    • Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or managers.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should forward their CV to: info@valueedgemgt.com.ng using the position as subject of email.

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