Waiter at Woodgate Structure Limited

Job Description

• The job description includes greeting customers, taking food and drink orders, serving meals and beverages promptly, ensuring customer satisfaction by addressing needs and questions, handling payments, maintaining table cleanliness, and providing a friendly and attentive dining experience within a restaurant setting.

Responsibilities 

• Customer service: Greet customers warmly, seat them, and provide menus.
• Order taking: Accurately take food and beverage orders, including any special requests.
• Menu knowledge: Answer customer questions about menu items and provide recommendations.
• Food service: Deliver food and drinks to tables in a timely manner.
• Table management: Keep tables clean and tidy throughout the dining experience.
• Payment processing: Handle cash and card transactions accurately.
• Communication skills: Maintain positive interactions with customers, addressing concerns promptly.
• Teamwork: Collaborate with other staff members to ensure smooth service.

Required Skills

• Excellent communication skills
• Strong customer service orientation
• Attention to detail
• Ability to multitask effectively
• Basic math skills for calculating bills
• Ability to work under pressure