Visa Processing Intern at Bitsin Travels And Tours

SUMMARY

Are you a fresh graduate from a reputable tertiary institution, or a fresh diploma certificate holder from an aviation school looking for experience / entry in the travels and tours industry? Don’t wait for anyone’s permission.

We are looking for motivated and talented individuals to join our team. The goal of this program is to help further develop your visa processing skills in a professional business setting, better preparing you for a future career in the professional world.

As an intern, you will work closely with the head of travel management, who will provide you with specific projects and daily tasks. Interns will be able to apply classroom based knowledge to real life and gain essential skills needed to be career ready. Bitsin Travels and Tours Limited is dedicated to developing successful leaders, and we strive to make this internship as realistic and informative as possible.

JOB DUTIES & RESPONSIBILITIES

• Assist in visa processing and travel documentation handling.
• Assist in examining all clients’ travel documents and ensure checklist is ticked appropriately.
• Maintain electronic and hard copy filing system, perform data entry and scan documents.
• Continually research and be abreast of different countries’ visa application process and requirements.
• Assist in ensuring timely submission and collection of client visa application.
• Assist Clients in filling out online applications.
• Support the sales team up-sell or cross-sell services.
• Conduct regular client feedback survey to ensure clients are satisfied with the organization’s products and services.
• Building and maintaining relationships with clients and key stakeholders within the organization.
• Assist with updating/ advising registered clients on evolving Immigration laws and processes.
• Ensure that all organization’s policies are followed in both written and verbal relations with Clients.
• Ensure that all Communication with Clients is treated with utmost confidentiality.
• Alert the sales team on opportunities for further business within clients.
• Assist with coaching and advisory services to Clients in preparation for application appointments.

REQUIREMENTS AND SKILLS

• Fresh graduates (BSC & HND holders), OND graduates and fresh diploma holders from a reputable aviation academy or aviation school are strongly advised to apply.
• Relevant IT skills, excellent knowledge of traveling software (computer reservations systems, GDS systems, e-travel etc.) is a plus.
• Proficiency in English; knowledge of additional languages is an advantage.
• Exemplary sales skills and customer oriented approach.
• Keen interest in various areas of travel (domestic/international, business/holidays, group/individual etc.).
• Ability to present, persuade and communicate effectively.
• Demonstrable ability to handle crises.
• Applicants who are residents in Magodo, Ketu, Alapere, Shangisha and environs will be strongly considered.

PAY & BENEFITS STRUCTURE

• Base pay  (N50,000 – N80,000)
• Successful graduate interns would be given full time contract.