Visa Assistant (Non-Immigrant) at US Embassy

Summary:

The U.S. Embassy in Abuja, Nigeria is seeking eligible and qualified applicants for the Visa Assistant (Non-Immigrant) position in the Consular section.

Duties

The Nonimmigrant Visa (NIV) Assistant performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) services, in accordance with the NIV unit’s standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work.  Customer service focus is essential in a visa unit that addresses applicants in person daily.  The position requires a high-level of attention to detail to spot trends or potential issues and escalate those as necessary.  The job holder is fully cross trained to function in any role as required by visa demand and scheduling.

Education Requirements: Completion of two years of college or university studies is required.

Experience: Minimum two (2) years’ of experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required.