Virtual Customer Service Representative at Outcess Solutions Nigeria Limited

Virtual Customer Representatives- Remote Work

Are you a stay at home mum, retiree, Youth Corpers members, Part- time Students and any person with flair to resolve challenges and has good command of English. Outcess Solutions is recruiting Virtual Customer Service Agents to fill up immediate role.

Requirement

• . Must Have a Laptop in good working condition
• . Must Have adequate Electricity supply
• . Must be available for at least 4-5 hours daily
• . Must be available for 2 weeks per time
• . Must Reside in Lagos/ Abeokuta/ Ibadan

Job Description

• Build customer interest in the service and product offered by the company.
• Educate customer on new and existing products on the network.
• Effective and professional Brand cross selling of company products & services.
• Deliver world class customer service by cross selling with vibrancy and personal confidence.
• Provide accurate product information and serve as a knowledgeable resource for customer.
• Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.

Age

18 - 60yrs

Skills Required

• Excellent Communication Skill
• Computer Literate
• Fluent in English Language

Salary Range (Monthly)

• 40,000 (Naira)