Vice President - Network Operations at Airtel

Purpose of the Job (Brief)

• To Control, Manage and Support day to day network operations to ensure that the Glass Ball of Customer Experience does not fall 24/7/365, delivering Operational excellence and +1 Network Experience.

Key Accountabilities

• Day to day management of all Network,Regional Operations & Maintenance Strategic Partners(SPs) to deliver optimal availability and Perpetual quality ( Customer).
• Day-Day Regional customer experience assurance.
• Prepare and manage the annual operating plans OPEX (AOPs) for all the active and passive network systems.
• Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP( Process Management).
• Regulatory Compliance.
• Partner Management.
• Build a capable and motivated team at Airtel Nigeria to create a high performance team environment.

Education & Experience

• Bachelor of Electrical / Electronic Engineering or Telecoms Engineering(Masters Degree in Engineering a plus)
• 10-12 years of varied experience in operation and maintenance in the Telecom industry
• 5-8 years managerial experience in a GSM/mobile company
• With at least 3 years senior management experience in an area of network operations
• Sound knowledge of Mobile Network O&M

Skills & Competencies:

• Analytical and Presentation skills.
• Strategic negotiation skills.
• Entrepreneurial disposition in decision making and managing resources.
• Logical decision making abilities.
• Flexible and dedicated.
• Ability to innovate and deliver value to business .
• Ability to manage an outsourcing partner to effectively deliver on service level agreements.
• Ability to motivate and lead both internal and external partners.
• Impeccable integrity and character.
• Go-getter.
• Communication Skills.
• Cost, process and automation Innovation.