Vendor Support / Onboarding Assistant (Contract) at Kwik Delivery

What You Will Do

• Assist vendors onboard properly (where needed), and to help set up their stores on our KwikStore platform. This includes but is not limited to product upload.
• Explain how our ecommerce platform works, set, and manage the right expectations for our Vendors.
• Troubleshooting/ help vendors resolve basic challenges relating to managing their online stores.
• Assist Vendor manager and Product team in collecting, analyzing and documenting vendor feedback and recommendations.
• Any other relevant tasks as assigned.

Key Competencies /Qualifications

• OND / BA / B.Sc. Degree or equivalent practical experience.
• Experience relating with customers
• Business/ Ecommerce experience (Added advantage)
• Ability to conduct research and gather feedbacks
• Tech Savvy and comfortable using technology daily
• Ability to work in a fast-paced environment
• 1+ years of experience in relevant role
• Good communication and presentation skills
• Ease of use of Microsoft Office tools

Life at Kwik

• Join a multinational, passionate & driven team of all backgrounds
• Casual work environment
• Comprehensive health benefits to fit your needs
• Competitive salary
• Full Remote or Hybrid work.