Van Sales Representative at ICS Outsourcing Limited

Job Summary

• The Van Sales Representative is responsible for driving direct sales through efficient van distribution.
• They visit assigned routes to promote, sell, and deliver products while maintaining excellent customer relationships and ensuring proper merchandising and stock management.

Key Responsibilities
Sales & Distribution:

• Achieve daily, weekly, and monthly sales targets.
• Deliver and distribute products to customers in assigned routes.      
• Identify and pursue new sales opportunities within the territory. 

Customer Management:

• Build and maintain strong relationships with existing and new customers.
• Address customer inquiries, concerns, and complaints promptly and professionally.

Merchandising:

• Ensure proper product display and visibility in customer outlets.
• Replenish shelves and maintain agreed planograms.

Inventory Management:

• Manage van stock levels accurately and conduct daily inventory reconciliations.
• Ensure FIFO (First In, First Out) method is applied to avoid product expiry issues.

Cash Handling & Reporting:

• Collect payments and issue receipts for cash and credit transactions.
• Submit daily sales reports, including sales volume, customer feedback, and competitor activity.

Market Intelligence:

• Monitor competitor activities and provide feedback on pricing, promotions, and new products.
• Provide suggestions to the management team on potential improvements or new product launches.

Compliance & Safety:

• Adhere to company policies, especially regarding safety, security, and vehicle management.
• Maintain the van in good working condition and ensure timely servicing.                

Key Performance Indicators (KPIs)

• Sales volume and revenue achievement.
• Customer satisfaction and retention rate.         
• Accuracy of inventory and cash reconciliation.
• Route coverage and market expansion.  

Qualifications & Requirements

• Education: SSCE, ND diploma or HND (Bachelor’s degree is a plus).
• Experience: 3-5 years of sales experience, preferably in FMCG or related industries.

Skills:

• Strong communication and negotiation skills.
• Good numerical and reporting skills.
• Basic knowledge of merchandising and distribution.
• Valid driver’s license.