Van Sales Representative at Ajoke Group Limited

Job Summary

• As a Van Sales Representative, you will drive a company van (Manual) to visit customers, deliver products, and generate sales through direct interactions and order-taking. 
• Your role involves building rapport with clients, promoting products, and achieving sales targets while ensuring customer satisfaction and loyalty.

Responsibilities

• Drive a company-owned van to assigned territories, routes, or customer locations to conduct sales visits and deliveries.
• Load and unload products from the van, ensuring accurate inventory counts and proper handling of goods.
• Establish and maintain relationships with existing and potential customers, addressing their needs and preferences to drive sales.
• Present and demonstrate products or services to customers, highlighting features, benefits, and pricing information.
• Take orders from customers, process sales transactions, and issue receipts or invoices for purchases.
• Negotiate pricing, discounts, and terms with customers to maximize sales revenue and profitability.
• Cross-sell or upsell additional products or services to customers to increase order value and meet sales targets.
• Provide product recommendations, advice, and assistance to customers based on their requirements and preferences.
• Maintain accurate records of sales activities, customer interactions, and inventory levels using sales software or databases.
• Monitor competitor activities, market trends, and customer feedback to identify opportunities and challenges in the sales territory.
• Collaborate with sales managers, supervisors, and colleagues to coordinate sales activities, share insights, and develop strategies.
• Participate in sales meetings, training sessions, and product knowledge sessions to stay updated on company offerings and sales techniques.
• Resolve customer complaints, issues, or concerns in a timely and professional manner, ensuring customer satisfaction and retention.
• Follow safety protocols and driving regulations while operating the company van, ensuring safe transportation of products and personnel.
• Uphold company policies, procedures, and ethical standards in all sales and customer interactions.

Requirements and Qualifications

• National Diploma or equivalent education.
• Proven experience in sales, preferably in a direct sales or van sales role.
• Valid driver's license and clean driving record.
• Strong communication and interpersonal skills.
• Customer-focused attitude and sales-oriented mindset.
• Ability to work independently and manage time effectively.
• Familiarity with sales techniques, negotiation strategies, and closing tactics.
• Basic mathematical skills for calculating prices, discounts, and order totals.
• Physical stamina and ability to lift and carry merchandise.
• Adaptability and flexibility to work in diverse environments and handle various customer situations.

Required Skills:

• Sales techniques
• Customer relationship management
• Communication skills
• Negotiation abilities
• Time management
• Problem-solving skills
• Product knowledge
• Adaptability
• Attention to detail
• Safety awareness.