Value-Added Service (VAS) Manager at Vasiti Dotcom

Job Purpose

• The job holder shall provide essential After Sales Business through Marketing, Procurement and Supply of Value Added Services (VAS).
• To manage the order cycle so as to enhance business penetration, development and ensure sustainability and customer satisfaction.

Job Responsibilities

• Setting up frugal body building operations.
• Intense knowledge of manufacturing different bodies which the trucking customers would need for their operations and usage.
• Facilitate sourcing of raw material for these different types of body building activities.
• Facilitate and get business to workshop and parts on Accidental repairs etc.
• Customise and formulate Maintenance and service plans as well as ensure 40% of the sales of vehicles is through these plans.
• Add other aftermarket product offerings to customers through the parts and workshop, so as to increase the gross margin in After Sales.
• Commencement of Body building operations.
• To start with at least 30% of the fully built solutions to customers should be through in-house body building.
• A delta 20% increase in Maintenance plans/ service plans.
• A delta 20-35% of the after sales turnover through accidental repairs / aftermarket product offerings.

Job Requirements

• Degree or Post Graduate Qualification in Business field, Mechanical Engineering, Sales and Marketing, ICT literate, Supply Chain Management or related field.
• 5 years hands on experience in body building operations / tie ups with insurance companies / panel beaters/ Auto Spares Stores Auto Ancillaries and Value-added service Sales business.
• Excellent experience in automobile especially in commercial vehicles segment
• Extensive knowledge of battery/tyres/lubricants sales and warranty procedures.
• Team player; Result oriented and should hold a valid driving permit.
• Should be of high integrity and professional.
• Strategic appreciation of the distribution business.
• Excellent communications and problem solving and organizational skills.
• Mechanical auto technical skills.
• An in-depth knowledge of body building/ aftermarket product offerings.
• Full knowledge of local laws and compliances.
• Strategic appreciation of the distribution business.
• Excellent communications and organizational skills.
• Ability to work with various insurance companies/ panel beaters etc.
• Willing, creative and innovative.
• Strong computer skills with MS office.