Valet Parking Driver at Complete Parking Services (CPS) Limited

Responsibilities

• The Valet Driver ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client's expectations
• The Valet Driver is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location
• The Valet Driver works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws
• Employee must be able to perform essential functions of the position with or without reasonable accommodations
• Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary
• Retrieve keys from guest; issue claim ticket to guest/patron or enter customer information using electronic device
• Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles
• Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle
• Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary
• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc
• Direct traffic, position barricades, and arrange for towing service when necessary
• Immediately report any incidents or claims to Operations Manager or Shift Lead
• Request and collect relevant fees for use of service
• Assist in reconciling end of shift revenue against the ticket distribution, when necessary
• Communicate professionally at all times with guests, client, and teammates
• Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
• Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift
• Occasionally lift and carry customer luggage or personal items, up to 50 lbs
• Work is performed indoors/outdoors for extended periods of time including up to the entire duration of shift.

Qualifications

• Candidates should possess an OND, SSCE / GCE / NECO qualification with 2 - 5 years work experience.
• At least 21 years of age and 35 years at most.
• Valid Driver's License
• Monday to Saturday working arrangement.
• Ability to operate manual/automatic transmission vehicles
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• For succesful candidate, driving test will be conducted before appointment
• Must be able to stay on your feet for the majority of the day
• High school diploma or equivalent is a MUST.