User Researcher at Transsnet Financial

Job Responsibility:

• Collaborating closely with overseas teams to organize and execute user research both online and offline, recording survey processes, collecting and analyzing research data/study results;
• Building and maintaining respondent recruitment channels, engaging targeted respondents in structured surveys;
• Monitoring competitive market dynamics, conducting benchmark studies and competitive analysis on a regular basis;
• Monitoring online and offline public opinions towards products and reporting to overseas teams on a regular basis.
• Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical features
• Work in a highly collaborative fashion with design, product, operation, and marketing teams.

Job requirement:

• Bachelor’s Degree in Anthropology, Psychology, Sociology, Human Factors Engineering, Computer Science or relevant field;
• Minimum of 1-year work experience in user research or market research, preferable with exposure in mobile/web product;
• A desire to keep pushing your work until all details are attended to; Fluency in English;
• Proficiency in Microsoft Office;
• Excellent communication skills, strong capability of observing and analyzing strong time management skills, proactive, responsible, and team spirit.