Unilever Leadership Internship Programme - Customer Development at Unilever

Job Number: 200001O1
Location: Nigeria
Function: Customer Development
Work Level: NYSC Internship
Job Schedule : Full-time
Shift: Day Job

Main Purpose

• Primarily to ensure availability and visibility of company products at Point of sales (POS) through Key Distributors and channels.
• Support Territory Managers to ensure improved penetration through GT Channels

Main Accountabilities

• Ensures compliance with Unilever trade policies at KD level
• Manages Distributor sales resources
• Ensures KD profitability
• Ensures implementation of trade promotions at POS
• Handles KD and Customers complaints at KD level
• Responsible for the successful landing of various initiatives e.g. EDGE, TPM, CCFOT at KD and POP level
• Drives sales target within the assigned territory
• Ensures proper management of KD funding and profitability
• Responsible for the KD, KDSRs and third party contractors within the territory

Critical success Factors for the Job
Key Skills:

• Communication skills
• Interpersonal skills
• Negotiation and Relationship Management skills
• Organizational awareness
• Coaching skills
• IT skills- Excel, PowerPoint
• Has to be a thinker and a doer

Relevant Experience:

• Graduate – University or Polytechnic
• 0-12 months experience, preferably in sales
• FMCG experience is desirable
• Interest in data analysis

Key Environment
Internal:

• Supply Chain (Logistics & Customer Facing teams), CD Operations, Trade Category Management, Customer Marketing, CD Finance teams, HR Business Partner.
• The nature of this contact ranges from persuading, negotiating, holding the people accountable and exchange of information.

External:

• Key Distributors, third party service providers and local governing council, depending on territory.
• The nature of this contact is third party and it involves negotiating, influencing and training.

Freedom to Act:

• What level of freedom is required to change work process and apply discretion?

Co-ordination:

• Is the role-holder responsible for co-ordinating the work activities of others?