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  • Posted: Aug 24, 2021
    Deadline: Oct 14, 2021
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  • Because Africa’s internet penetration and growth is largely driven by mobile, our vision at Terragon Group, is 'innovation to make mobile meaningful’. We are a digital media company focused on Africa and operating from key markets - Nigeria, Ghana, Kenya, South Africa and India. Made up of three independent but complimentary business units: Terra...
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    Undergraduate Enterprise Engineering Intern

    Location: Victoria Island, Lagos

    Job Profile
    As an Enterprise Support Intern, a typical day might include the following:

    • Respond to user requests for service, troubleshoot problems and help develop solutions.
    • Support PC hardware components, Operating system, and application software
    • Perform minor repairs to equipment and arrange for other servicing needs
    • Assist in maintaining inventory records and handle IT-related documentation.
    • Assist in handling data migration duties.
    • Maintain open communication and positive working relationships with staff.
    • Setting up accounts for new users.
    • Testing and implementing new technology.

    Job Requirements
    You’d be a good fit if you have:

    • Candidates possess a minimum of SSCE / GCE / NECO qualification.
    • Experience working with a ticketing system e.g Atlassian Jira Service Desk.
    • Knowledge of SaaS Solutions - Google workspace, Microsoft 365 Suite, Slack and Zoom.
    • Experience with Windows 10 OS (MAC OS is a Plus).
    • Knowledge of Linux administration and web server configuration is an added advantage.
    • Knowledge of Networking Terms - DNS, DHCP, WAN, LAN.
    • Technical support for the network including router, firewall, and wireless access point.
    • Scripting for automation using Powershell.
    • Ability to prioritize tasks and efficiently manage time.
    • Ability to respond effectively to inquiries or complaints.
    • Ability to define problems and draw valid conclusion.
    • Ability to code or script well in at least one language.
    • Interpersonal communication skills.
    • Problem solving skills, Creativity, Judgement and good decision making.
    • Teamwork and collaboration skills, Customer Service

    Method of Application

    Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Apply Now
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Average Salary at Terragon Group
₦ 131K from 9 employees
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