UI / UX Designer at Reliance HMO

Job Summary

• We are seeking a UI/UX Designer with a passion for real impactful work, finding solutions to allow our customers to access healthcare most easily and intuitively. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer.

Job Description

• Find solutions to allow our customers to access healthcare most easily and intuitively.
• Set design requirements based on information from internal teams and user research.
• Identify new product improvement opportunities and propose research to validate these ideas.
• Communicating design ideas to a broad range of stakeholders (management, engineers, medics, product) using user flows, process flows, site maps, and wireframes.
• Work with product managers to analyze how a new product satisfies market needs and consumer preferences.
• Modify and revise existing designs to meet changing customer preferences.
• Coordinate with other design team members to follow consistent design guidelines, standards, and best practices.
• Work closely with product managers to suggest improvements for products and processes.

Job Experience

• Minimum of 4 years work experience as a product designer/ UI/UX Designer is required
• Tertiary Education from a recognized institution, ideally in design or a similar field.
• A strong portfolio packed with clean and inventive interface design is required
• Strong understanding of the principles of user-centered design. Knowledge and experience of design guidelines and behavior patterns. Can speak in detail about user expectations and design/UX principles for both web and mobile is required
• Proven experience in all phases of the design process including user research, wireframing, prototyping, visual design, UX design, and usability testing is required
• Proficiency in design and prototyping software such as Illustrator, Figma, Webflow, usability tools and other visual design tools is required
• Creative problem-solving designer - not satisfied with the status quo and always thinking of ways to improve
• Excellent attention to detail and an intuitive eye for customer needs beyond the obvious
• Proven experience working with cross-functional team members, with examples in your portfolio
• Ability to collect and interpret both qualitative and quantitative feedback
• Excellent communication and presentation skills.
• Adaptable and willing to learn from experts within the company, and constantly striving to improve. 
• Having a knowledge of front-end development web programming languages such as HTML and CSS, and JavaScript (React) is an added advantage.
• Be able to recommend new tools and technologies by staying abreast of the latest trends and techniques