Trips Manager at 21 Search Ltd

Job Description

• We are seeking an experienced and skilled Trips Manager to join their logistics team.
• As a Trips Manager, you will be responsible for efficiently planning and coordinating all transportation activities to ensure the seamless movement of trucks, goods and drivers.
• This role involves optimizing routes, managing driver assignments, and ensuring compliance with all relevant regulations.
• The trips manager will monitor trip progress, address any issues in real time, and maintain clear communication with stakeholders and the leadership.
• Additionally, the role requires collaboration with various departments to enhance operational efficiency and implement process improvements.

Responsibilities
The successful Associate will be responsible for:
Trip Planning and Coordination:

• Develop detailed trip plans by optimizing routes based on distance, traffic patterns, and delivery schedules to ensure timely arrivals.
• Assign drivers to specific trips, considering factors such as driver availability, experience, and vehicle suitability.
• Coordinate with customers and internal departments to confirm trip details, special requirements, and delivery timelines.
• Compliance and Safety Management:
• Ensure that all trips’ activities adhere to company policies, industry safety standards, and government regulations.
• Conduct regular safety briefings and training sessions for drivers to reinforce compliance with regulations and best practices.
• Maintain accurate records of driver certifications, vehicle inspections, and safety audits.

Trip Monitoring and Issue Resolution:

• Monitor the real-time progress of all trips using GPS tracking systems and other monitoring tools.
• Proactively address any issues or delays, such as traffic congestion, mechanical breakdowns, or unforeseen route changes, to minimize disruptions.
• Provide timely updates to internal stakeholders, clients, and partners regarding trip status and any changes to delivery schedules.

Driver and Vehicle Management:

• Oversee driver schedules, ensuring compliance with hours-of-service regulations and minimizing driver fatigue.
• Coordinate routine vehicle maintenance, repairs, and inspections to ensure all fleet vehicles are in optimal condition and comply with safety standards.
• Manage driver performance, addressing any concerns related to punctuality, driving behaviour, or customer interactions.

Cross-Functional Collaboration:

• Work closely with HR and administrative teams to manage driver onboarding, training, and performance evaluations.
• Collaborate with the repair and maintenance teams to schedule vehicle servicing and manage repair needs without disrupting operations.
• Liaise with logistics, warehouse, and procurement teams to align transportation activities with broader supply chain objectives.

Data Analysis and Optimization:

• Collect and analyze trip data, including fuel consumption, travel times, and delivery accuracy, to identify trends and areas for improvement.
• Utilize data insights to refine route planning, reduce operational costs, and improve overall transportation efficiency.
• Prepare detailed reports on transportation performance, highlighting key metrics, challenges, and recommendations for improvement.

Process Improvement:

• Continuously assess current transportation processes and workflows, identifying opportunities for enhancement.
• Develop and implement new procedures, technologies, or strategies to increase operational efficiency, reduce costs, and improve service delivery.
• Lead initiatives aimed at enhancing driver productivity, optimizing fleet utilization, and minimizing environmental impact.

Job Requirements

• Bachelor's Degree in Logistics, Transportation, or related field
• 6+ years of experience in logistics, transportation coordination, or trip management
• Strong knowledge of logistics operations, transportation regulations, and safety standards
• Excellent planning, organizational, and communication skills
• Ability to work in a fast-paced, dynamic environment, prioritize tasks, and meet deadlines
• Proficient in logistics software, such as transportation management systems (TMS) and global positioning systems (GPS)
• Knowledge of lean logistics and process improvement techniques.