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  • Posted: May 9, 2022
    Deadline: Jun 6, 2022
  • The African Union is a continental union consisting of 54 countries in Africa.
    Read more about this company


    Travel Officer, AfCFTA

    Purpose of Job

    • Support to the development and deliver a range of travel related activities within the AfCFTA Secretariat and ensure compliance with Travel policy.

    Main Functions

    • Assist on the following up on the activities of the division, including monitoring and evaluating progress made in line with a predefined strategic plan;
    • Provide support in implementation of programs, policies and procedures within the division;
    • Assist in conducting analysis and generate accurate reports in a timely manner for the respective Unit/Division and AU’s internal use;
    • Provide support to senior officers in setting the overall research direction of a relevant policy area;
    • Participate in the organisation of relevant meetings, congresses and conferences with stakeholders;
    • Assist in engagement with relevant mid-level stakeholders and develop relationships as may be delegated;
    • Support the promotion of the activities of the Division including preparing leaflets, guidelines and fact sheets;
    • Provide technical support to internal and external stakeholders.

    Specific Responsibilities

    • Provide support on the administration of all official Mission and entitlement travel requests and processing of shipment requests
    • Review travel claims and supporting documentation for completeness, accuracy, validity and conformity with United Nations rules prior to approval and certification
    • Coordinate with the Finance Section, regarding reimbursement of travel, which took place after the financial period was completed
    • Closely liaise with Certifying Officers (TSA), Travel Shipment Processors (TPO), and Travel Claim Processors (TCP)
    • Prepare and coordinate amendments to existing obligations as and when required, ensuring validity of budget allotment and cost centers assigned
    • Compile data and information and prepare travel related reports for various clients groups on regular basis
    • Coordinate with the appropriate office for clarification or additional information and meet with officials from relevant substantive units/divisions in order to discuss the details of particular claims and to explain the nature of problems, delays and backlogs when occurred;
    • Ensure that the established Invitation to Bid (ITB) system is complied with and that airline tickets are purchased at the most competitive market prices
    • Advice substantive sections/offices, and other relevant staff of arrival information
    • Adhere to the African Union Travel Policy and advise on any improvements.
    • Reconcile travel expenses and manage debit card operations.
    • Assist in negotiation of travel service provider’s contracts on behalf of AU with travel service providers and ensure compliance
    • Assist in the management of the recruitment, on boarding and administration of Travel Management Company
    • Make recommendation for service enhancements and initiate process, procedures and policy improvements.
    • Develop and maintain content for travel’s Communications App.
    • Lead the training strategy, skill development and performance assessment of the Travel Procurement Assistant under his/her supervision
    • Plan, advise and provide information and reports for management decisions.
    • Ensure timely and regularly reporting of Travel data;
    • Ensure service excellence of the Travel section for the customer service and satisfaction for stakeholders
    • Supervise the work of Travel Assistants for accuracy and correct application of the relevant rules and regulations
    • Perform any other related duties as may be assigned.

    Academic Requirements and Relevant Experience

    • Bachelor’s Degree in Transportation, Logistics, Tourism Administration, Fleet management or related hospitality fields of study with 2 Years relevant experience
    • IATA Diploma or formal academic training or education on passengers’ air travel is desirable
    • Certificate in Amadeus Reservation System is an added advantage.

    Required Skills:

    • Strong oral and written communication skills
    • Sound planning and organizational skills
    • Ability to successfully manage ambiguity  
    • Ability to work across business units / geographies; cultural sensitivity
    • Proficiency in one of the AU officials working languages (French, English, Portuguese, Arabic, Kiswahili or Spanish) and fluency in another AU language(s) is an added advantage.

    Leadership Competencies:

    • Strategic Insight
    • Developing Others
    • Change Management
    • Managing Risk.

    Core Competencies:

    • Teamwork and Collaboration
    • Accountable and Complies with Rules
    • Learning Orientation
    • Communicating with Influence.

    Functional Competencies:

    • Analytical Thinking and Problem Solving
    • Job Knowledge and information sharing
    • Drive for Results
    • Continuous improvement focus.

    Tenure of Appointment

    • The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.

    Gender Mainstreaming:

    • The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.


    • Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.


    • Indicative basic salary of US$  25,523.00  (P1 Step1) per annum plus other related entitlements e.g. Post adjustment (57% of basic salary), Housing allowance US$ 18,547.20 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.

    Method of Application

    Interested and qualified? Go to African Union(AU) on to apply

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