Travel Consultant at ThePush

Job Description

• They are seeking detail-oriented, customer-focused, and proactive candidates to manage client bookings, provide expert travel advice, and deliver exceptional service experiences.
• The ideal candidate will demonstrate strong organizational skills, in-depth travel knowledge, and the ability to create tailored travel solutions that meet diverse client needs.

Responsibilities

• Providing comprehensive travel consultation services, including itinerary planning, destination recommendations, and travel advisory support.
• Responding promptly to client inquiries via phone, email, or in person, providing accurate travel information and assistance.
• Booking flights, hotels, tours, and related travel arrangements for clients in line with company procedures.
• Maintaining and updating client records, itineraries, and payment confirmations.
• Coordinating and following up with travel partners, vendors, and service providers to ensure smooth trip execution.
• Preparing detailed travel itineraries, proposals, and supporting documents for client approval.
• Assisting in preparing invoices, receipts, and basic financial documentation for travel bookings.
• Handling confidential client information with discretion and professionalism.
• Staying updated on global travel trends, airline policies, visa requirements, and destination information.
• Ensuring client satisfaction through efficient service delivery, problem-solving, and proactive communication.

Key Requirements

• Bachelor’s Degree or HND in Tourism, Hospitality, Business Administration, or a related field.
• 2 – 4 years of relevant experience as a Travel Consultant, Travel Agent, or in a similar customer service role within the travel and tourism industry.
• IATA Travel Agent Certification is required.
• Proficiency in booking and reservation systems such as Amadeus, Sabre, Galileo, or similar platforms.
• Knowledge of CRM tools and itinerary-building software is an advantage.
• Strong communication and interpersonal skills with a professional, client-oriented approach.
• Excellent organizational and time management abilities.
• High attention to detail and accuracy in bookings and documentation.
• Ability to multitask and work efficiently in a fast-paced environment.
• Passion for travel and strong knowledge of destinations, airlines, and travel products.

Salary
N250,000 monthly.