Training & Sales Performance Manager at Strivo Labs

About the Role

• We are hiring a highly analytical, structured, and performance-driven Training & Sales Performance Manager to elevate our sales team’s capability, productivity, and results.
• This role is responsible for designing training programs, driving continuous performance improvement, analysing sales data, and ensuring the sales team consistently delivers at a high level.
• If you are passionate about people development, sales excellence, and performance optimisation, this role is for you.

Key Responsibilities
Training & Capability Development:

• Design and implement structured training programs for onboarding, product knowledge, sales techniques, and customer engagement.
• Facilitate workshops, coaching sessions, simulations, and refresher trainings for sales teams.
• Develop sales playbooks, scripts, competency frameworks, and training materials.
• Continuously evaluate training effectiveness and refine programs based on performance trends.

Sales Performance Monitoring & Analysis:

• Track and analyse sales KPIs: conversion rates, pipeline health, productivity levels, target achievement, retention, etc.
• Build dashboards, scorecards, and performance reports using data-driven insights.
• Identify performance gaps and recommend targeted improvement interventions.
• Monitor individual and team performance patterns to support data-backed decision-making.

Coaching & Performance Enablement:

• Provide hands-on coaching to improve sales capability, customer handling, negotiation, and closing skills.
• Support team leads in developing performance improvement plans.
• Reinforce best sales practices and standards across the team.
• Promote a culture of accountability, continuous learning, and excellence.

Process Improvement & Sales Enablement:

• Collaborate with Sales, Marketing, and Operations to streamline processes and improve sales efficiency.
• Recommend tools, automation, and systems to enhance productivity.
• Ensure sales teams are updated on product changes, campaigns, and organisational priorities.
• Maintain updated knowledge bases, training repositories, and learning resources.

Cross-functional Collaboration:

• Partner with HR on learning programs, competency development, and sales capability frameworks.
• Work closely with Sales Leadership to align targets, expectations, and performance cycles.
• Collaborate with Product and Marketing to ensure sales teams understand offerings, messaging, and customer segments.

RequirementsExperience & Background

• 4–7 years of experience in Sales Training, Sales Operations, Sales Enablement, or Performance Management.
• Strong experience designing and facilitating sales training programs.
• Demonstrated ability to use data to drive performance decisions.

Skills & Competencies:

• Strong understanding of sales methodologies (consultative selling, SPIN, challenger, etc.).
• Proficiency in CRM systems (HubSpot, Salesforce, Zoho) and analytics tools (Power BI, Excel).
• Excellent facilitation, presentation, and communication skills.
• Strong analytical, problem-solving, and organisational abilities.
• High emotional intelligence and coaching skills.
• Ability to work effectively in a fast-paced, target-driven environment.