Training Sales Executive at Ha-Shem Limited

Job Overview:

• A Training Sales Executive is responsible for balancing sales strategy, client engagement, market analysis, and collaboration with training teams to deliver tailored solutions that meet client needs. The executive identifies new business opportunities, builds long-term client relationships, develops customized proposals, and ensures successful execution of training programs. The position requires strong communication, analytical thinking, market awareness, and the ability to convert leads into revenue while maintaining excellent customer satisfaction.

Key Responsibilities:

Lead Generation and Prospecting:

• Generate leads through various channels such as networking, cold calling, personal contacts, social media, and attending industry events.
• Develop and maintain a pipeline of potential clients by identifying decision-makers and understanding their training needs.

Market research and Analysis:

• Conduct market research to identify potential clients, competitors, and market trends within the training and testing industry.
• Analyze client needs and market demands to identify opportunities for new training programs, certifications, or testing services.

Client Relationship Management:

• Build and maintain strong relationships with new and existing clients to ensure repeat business and referrals.
• Schedule and conduct meetings with potential clients to present training and testing solutions tailored to their requirements and share some testimonies of organizations we have worked with.
• Understand client feedback and escalate to the training team to continuously improve service offerings based on the feedback received.

Proposal Development and Presentation:

• Prepare and deliver compelling presentations, proposals, and business cases to prospective clients, showcasing the value of the unit's training and testing services.
• Collaborate with the technical and training teams to customize proposals based on client needs.

Sales and Revenue Generation:

• Meet or exceed sales targets and objectives set by the organization.
• Negotiate contracts, pricing, and terms with clients, ensuring both client satisfaction and profitability for the company.
• Track and report sales performance metrics, such as revenue growth, lead conversion rates, and client acquisition.

Product and Service Development:

• Make research on the development of new training programs and certifications based on market demand and client feedback.

Provide Support: Provide ongoing support to clients, addressing any issues or concerns related to training schedules, content, or testing procedures.

Reporting and Documentation:

• Maintain accurate records of sales activities, client interactions, and deal progress using CRM software.
• Prepare regular reports on business development activities, achievements, and challenges for management review.
• Prepare and share weekly report to be sent to your team lead, highlighting your activities for the week.

Compliance and Standards: Ensuring that all training programs comply with relevant industry standards, regulations, and organizational policies. Staying updated on best practices and emerging trends in training and development.

Required Skills for Success

• Excellent verbal and written communication skills, with the ability to present to diverse audiences.
• Strong analytical skills with the ability to assess needs, interpret data, and make informed decisions.
• Effective project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
• Proficiency in e-learning platforms, Learning Management Systems (LMS), and training technologies.
• High level of adaptability and willingness to learn in a dynamic environment.
• Ability to conduct market research and analyze client needs to identify business opportunities.
• Strong interpersonal and relationship-building skills with a collaborative and client-focused approach.

Qualifications & Experience

• Bachelor’s degree in business, Marketing, Information Technology, or a related field.
• Minimum of 2–5 years’ proven experience in Information Technology sales,
• Proven track record of meeting or exceeding sales targets.
• Strong experience in preparing and delivering persuasive proposals, presentations, and business cases.
• Experience using CRM software to track sales activities, client interactions, and deal progress.