Training Officer at Smart Partners

Job Summary

• The Training Officer will support the planning, coordination, delivery, and evaluation of training programmes to enhance employee skills, performance, and professional development.
• The role will work closely with internal teams and external stakeholders to identify training needs and deliver effective learning solutions.

Key Responsibilities

• Identify training and development needs through performance reviews, skills-gap analysis, and business requirements.
• Develop and coordinate training programmes, workshops, seminars, and learning sessions.
• Prepare training materials, presentations, manuals, assessments, and other learning resources.
• Facilitate training sessions or coordinate external trainers and subject-matter experts.
• Manage training schedules, logistics, venues, attendance, and participant communication.
• Evaluate training effectiveness through feedback, assessments, and post-training reviews.
• Maintain accurate training records, attendance registers, evaluation reports, and employee learning history.
• Monitor training budgets and ensure cost-effective delivery of programmes.
• Support onboarding and induction programmes for new employees.
• Recommend relevant training interventions based on identified performance and competency gaps.
• Prepare periodic training reports and provide insights on programme outcomes.
• Keep abreast of current learning trends, training methodologies, and industry best practices.

Requirements & Qualifications

• B.Sc. / HND in Human Resources, Education, Business Administration, Psychology, or a related discipline.
• 4–5 years' experience in training, learning and development, HR, or a related role.
• Strong presentation, facilitation, communication, and interpersonal skills.
• Good knowledge of training needs analysis and learning evaluation methods.
• Proficiency in Microsoft PowerPoint, Excel, Word, and virtual training platforms.
• Strong organisational and project coordination skills.
• Ability to manage multiple training programmes and stakeholders effectively.
• Professional certification in HR, Learning & Development, or Training is an added advantage.
• Experience in a consulting, corporate training, or professional services environment is an added advantage.