Training Manager at United Nigeria Airlines

Job Summary

• The Training Manager will be in charge of ensuring that employees receive the necessary knowledge, skills and ability to perform their jobs effectively and efficiently. He/she will be in charge of training staff on regulated training like dangerous goods, human factor training, aviation security training and indoctrination training.

Duties/Responsibilities

Training Program & Development:

• Design, develop, and implement training programs that align with the airline’s goals, safety standards, and regulatory requirements.
• Identify training needs by collaborating with various departments and conducting needs assessments.

Curriculum Design and Delivery

• Create training materials, manuals, and multimedia visual aids for various training programs
• Deliver training sessions to employees, covering topics such as customer service,
  safety procedures, technical skills, and compliance

Regulatory Compliance:

• Stay abreast of industry regulations, certifications, and licensing requirements to ensure that training programs comply with aviation standards and regulations

Indoctrination and Orientation:

• Develop and conduct onboarding programs for new hires, introducing them to the company culture, policies, and procedures
• Coordinate orientation sessions to familiarize new employees with the airline industry and its specific challenges.

Performance Evaluation:

• Implement assessment tools and performance metrics to evaluate the effectiveness of training programs
• Analyse training outcomes and make recommendations for improvements.

Perform any other tasks as may be assigned by the Line Manager

• Incorporate technology and e-learning platforms into training programs to enhance accessibility and engagement.
• Stay current with industry trends in training technology and recommend updates as needed.

Collaboration with Stakeholders

• Work closely with various departments, including operations, maintenance, and customer service, to understand specific training needs and requirements
• Collaborate with external training organizations and vendors when necessary

Continuous Improvement

• Regularly review and update training materials to reflect changes in policies, procedures, and industry best practices.
• Seek feedback from employees and incorporate suggestions for continuous improvement.

Emergency Response Training:

• Develop and conduct emergency response training programs to ensure that employees are prepared to handle critical situations.

Budget Management:

• Develop and manage the training budget, ensuring cost-effective delivery of programs and resources

Record Keeping:

• Maintain accurate records of employee training, certifications, and compliance to meet regulatory and audit requirements
• Perform other duties as may be assigned by the line manager

Experience & Qualification

• The successful candidate will be well-versed in aviation regulations, have excellent communication and interpersonal skills, and be able to adapt to the dynamic and fast-paced nature of the industry. He/she will play a vital role in enhancing employee performance, safety, and overall organizational effectiveness
• Knowledge of the aviation industry is compulsory.
• Experience Level 5-10 years
• BA/B.sc from a recognized university in Nigeria or around the world.
• Excellent communication / written skills
• Proficiency in the use of Microsoft Packages and other software packages.