Training Manager at Maersk

Overview

• Under guidance of the Operations Manager, this position supervises a group of equipment trainers, ensuring subordinates perform their jobs, efficiently, safely and in a timely manner.
• Communicates training plan, process updates, operation sequence and new ways of working (Lean Training) to superiors and subordinates.

Accountabilities
Manages the activities of the Operations training unit:

• Conducts need analysis to determine training needs based on projected processes, changes, and other factors.
• Provides safety support for Operations in terms of conducting Risk assessments, developing Standard Operating Procedures (SOPs) performing audits and supporting with incident investigation.
• Plans, develops, and provides Equipment operation, safety, and other Operations related training for personnel.
• Manages training procedures and practices in accordance with global standards.
• Monitor and evaluate training program’s effectiveness, success, and ROI periodically and report on them.
• Provides instruction and coaching to training instructors.
• Facilitates Lean training for all categories of employees as well as the deployment of lean tools (Visual/Daily Management, Problem Solving, 5S and Standardized Process).
• Drives continuous improvement initiatives and facilitates Kaizens, etc.
• Reports any problem areas of operations and implements the agreed changes to resolve the problems.
• Instructs subordinates in safe working practices and maintains a watch over terminal area for unsafe working practices.
• Acts as focal between the Industrial Training Fund and the Company.

Work/Business Contacts And Authority:

• Internal - All
• External - Nil

Critical Qualifications / Skills / Experience

• Education: Minimum of First Degree.
• Experience: Level 4 Lean Student with up to 2 years experience in terminal operations.

Knowledge of:

• Terminal Operations
• Training Methodologies
• ITF Reimbursement processes
• Lean Tools

Ability to:

• Apply Lean Tools in Practical Situations
• Transfer knowledge and skills to students and terminal leaders
• Manage relations and keep the momentum of Safety and WOW culture.

Core Competencies:

• Extrovert and comfortable to engage with all levels of the organization.
• Structured both with own work and support others to develop strong structures
• Result oriented.
• Analytical, speak with data.
• Supportive and coaching personality.
• Able to maintain overview and structure even with many balls in the air

Learning & Career Opportunities:
In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas:

• Leadership
• Stakeholder Management
• Process and resource optimisation.

Relevant next career steps might be:

• Terminal Transformation Manager
• WOW Manager
• Shift Manager
• Operations Manager or another operational manager role.

We Offer

• We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
• Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other.
• We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.
• We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
• We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high performing teams.