Training Manager at erpSOFTapp

Job Description

• We are looking for an experienced Training Manager to forge and enhance the relationship with our strategic clients.
• erpSOFTapp services include the design, implementation, 24x7 management, and growth of highly available, scalable business and e-commerce systems. In delivering these services to clients, the Training Manager’s role encompasses many functions and processes.
• He or she will work and collaborate with clients and team members within erpSOFTapp to ensure the ongoing relationship with clients to deliver training programs.

About the Role

• We’re looking for a Training Manager to help our clients get the most from Odoo ERP. You’ll design and deliver practical training programmes that build users’ confidence and product knowledge, through engaging webinars, regular training sessions and other learning resources.
• Working closely with our consultancy and implementation teams, you’ll turn Odoo features and business processes into clear, accessible training for clients with different levels of experience.

What You’ll Do

• Create structured training programmes for clients adopting or using Odoo ERP.
• Deliver engaging webinars, workshops and regular live training sessions.
• Develop training materials, guides, presentations and recordings.
• Explain Odoo modules, features and workflows in a clear, user-friendly way.
• Tailor sessions to clients’ roles, industries, processes and levels of Odoo knowledge.
• Coordinate with consultants and project teams to ensure training reflects each client’s implementation.
• Assess learners’ understanding and gather feedback to improve future sessions.
• Keep training content up to date as Odoo products and client needs evolve.
• Help establish consistent training standards and resources across the consultancy.

Qualifications

• Graduate with proven track record 2-4 + years experience successfully managing client training in a consultancy environment
• Professional and articulate interpersonal and communications skills
• Specific experience and track record of performing a training manager's role for clients.
• A sound business understanding as well as a broad knowledge of the firm's service
• High degree of commercial awareness.
• Excellent project management skills (supervising and executing)
• Experience creating digital learning materials, user guides or recorded training.
• Familiarity with ERP systems. Optional

What we’re looking for:

• Experience delivering training, learning programmes or customer education.
• Strong communication and presentation skills, including confidence leading webinars and group sessions.
• The ability to explain technical systems and business processes in straightforward language.
• Excellent organisation skills and the ability to manage multiple training sessions and client requirements.
• A flexible, client-focused approach and confidence working with learners with varied levels of technical knowledge.
• Planning of programs and engagements with clients and internal team to deliver training programs.